Freight Logistics Solutions Pontypool

Reviews

1. Maziyar Morajab ★☆☆☆☆

   As the Director of Xerxes Services Ltd, I was surprised by Elizabeth’s immature feedback regarding one of our drivers. The driver in question treated her with full respect and only mentioned that the van was a box van. Her response, including a second call with rude language and abruptly hanging up, was unprofessional. Nevertheless, in the spirit of maintaining good service and avoiding any upset, we still completed the job for her. Our priority remains professionalism and client satisfaction.

   1 year ago
2. Youran Cai ★★★★★

   We had an emergency delivery request and FLS was tremendously helpful. Our solutions manager Erin Barry was responsive and communicative and immediately provided us with quotes and a delivery time frame. She was supportive every step of the way and ensured that our urgent request was handled. This has been a smooth transaction and we recommend FLS to anyone who need courier service!

   almost 2 years ago
3. Andrea Davies ★★★★★

   Excellent company to work with, we work with this company daily and the staff are very professional and efficient in all aspects of logistics, i would highly recommend them. How main contact is Jason and he is a pleasure to work with.

   almost 2 years ago

1. Alex Corbisiero ★★★★★

   Great service, highly recommend!

   almost 3 years ago
2. Ashley Doidge ★☆☆☆☆

   Interviewed here last Monday for a Logistics Administrator position, Interview went smoothly enough, was low-balled on Salary twice, the salary advertised was 21k, not "up to", but I had to fight to receive an offer of £500 less of what was offered. Was offered the role not 10 minutes later while I was in the car journeying home, FLS wanted me to start the day after but I had some other commitments to finish and another job offer I had to turn down to accept this one, the following Monday was the agreed start date and contracts would be sent out shortly. On Wednesday, 2 whole days after accepting the job and declining the other job offer, I was called to be notified the Business heads had a meeting and decided to rescind my job offer, advising that "Business needs had changed" and they were going in a different direction, despite my start date being 4 days away. Surely this is something decided before posting the job advert and offering the role to someone? Before wasting everyone's time and knowing full well that I had to decline another job to work for FLS? All in all, a very negative experience throughout and I hope they can make processed to not be this flippant in future.

   almost 4 years ago
3. justin burnell ★★★★★

   Great company to work for. Always found me work and never any issues with payment. Every member of staff I had to deal with were excellent. And a big thank you to Ash who was amazing as a boss.

   almost 5 years ago

1. Roy Bains ★☆☆☆☆

   Just dodged a bullet, thank god I didn’t get the job!! After their poor communication, not replying to messages, putting the phone down on me twice, even getting someone else to tell me I was unsuccessful rather than the interviewer themselves. In addition not being able to provide me with one bit of feedback which puzzled me even more! I’ve worked in courier for 25 years, I never have I come across an interview experience like it! Good luck to the person who got the job, I really mean it!!

   almost 5 years ago
2. Lucy ★★★★★

   A fantastic company to work for as a self-employed owner driver. The work is well paid and Ash, who is responsible for the multidrop side of the business is friendly, approachable and fair. He is excellent at what he does and has kept me well supplied with work, always available to help and advise.

   almost 5 years ago
3. Nik Quid ★★★★★

   Very impressed! The technology and data FLS bring to the table is miles ahead of any other supplier I've worked with, top marks!

   more 6 years ago

1. James Dawson ★★★★☆

   As a self-employed contract driver with their Express Team over about 6 months, I've found FLS to be fair, reasonable and paying decent rates of pay for the work being undertaken. I've never felt abused or mis-treated. I feel that their communications could be better, but I have seen an improvement there over the time I've worked with them. Their payment regime is strict, but I couldn't say it was unreasonable and I do get paid on time without drama when I submit invoices. Problems have always been resolved promptly when raised. If you a looking for ad-hoc driving work with your van, I'd recommend you give them a call.

   more 6 years ago

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