I found Prism a professional company who managed our water leak insurance claim efficiently with great client communication. Well done.
Prism have recently completed an insurance job for us following a leak affecting 4 areas. The works were carried out quickly and to a very good standard by Mullans, communication was easy and regular. The service we received was faultless.
Excellent service kept me up to date with all aspects of my claim - as an OAP and living on my own I was very stressed but Chris who dealt with my claim made me feel at ease .
Prism did a really good job arranging some reinstatement works following a leak at our property in London. They communicated very well, and the contractor who attended were extremely professional and polite. A situation that could’ve been stressful was made seamless thanks to their excellent management.
I had a great experience with Prism handling my insurance claim for a water leak. They were professional, responsive, and made the whole process much smoother. Special thanks to Kelsey Manor Ltd, who carried out the initial survey—very thorough and professional. Also, shoutout to Josh Cueto from Prism, who was the last person I spoke with—clear, helpful, and great to deal with. Highly recommend Prism for their support and coordination throughout!
I can't praise Prism Network Ltd highly enough after returning from holiday to find the downstairs of my house flooded due to a leaking water meter. Their administration, communication, professionalism and support was impeccable throughout the whole drying out and reinstatement periods of my home. They always kept in touch with me and organised the contractor works and logistics perfectly which is most important during such a traumatic and anxious experience. Thank you so much to Sali and the team at Prism.
Prism dealt with my insurance claim for damage caused by a burst thermostat in the bathroom. They were very thorough and were able to push through the claim fairly quickly as I had arranged contractors to come in and repair the works. The lady dealing with my claim was very reliable, proffessional and communicated well. She was also very helpful further down the line when I needed documentation to provide to the Local Council to highlight the house was uninhabitable.
I am very willing to provide feedback once I have received a reply to my email to SAGIC concerning compensation for the loss of income from my solar PV system during the period when my system was out of action. I have recieved no acknowledgement of my email which was sent on 7th November 2022.
Prism Network Ltd dealt with my insurance claim for storm damage to my garden wall, due to contractor issues Salihah Burgess was in constant contact with me with updates to re assure me that she was in contact with the contractors to have this resolved. This was resolved and although it took a while all has been completed. The contact from Prism and Salihah Burgess was totally professional, a few bits to clean up and Finnish !!! after contractors !! however all completed. First Class service from Prism Network Great commination. Contractor could have been a been a little more tidy when complete ( JD Pecula) however very professional with what they completed.
The rudest and most awful company we have ever dealt with. Completely unprofessional and just out to get one over on people. Do not go anywhere near this fraudulent company.
Prism Network Ltd is located at Yorkshire House, Greek St, Leeds LS1 5SH, UK
You can contact Prism Network Ltd at +44 116 216 8630
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