Horrendous customer service, policy for two 86 year olds one with dementia, boiler in the loft and told to go up to the loft and utube what to do. Do not get a policy with this company!
Dissatisfied with service. Rude obnoxious agent thanked me for telling him that the service was terrible. I would just like to know when it will be resolved please. 6 days in and still no heating.
Do not take out cover with this company. Non responsive 1 hour and 20 minutes on hold only to be cut off at the end of it. 95 year old lady without hot water this weekend due to their inability to pick up a phone and deliver on the service they should offer. Disgrace.
I have been trying to contact this company by email for weeks to no avail despite their VM advising they will be in touch within 24 hours. This is absolutely disgusting!!
Shocking company especially emma hunt from so called customer service team no help what so ever basically told me to bleed my radiators myself when i have 3 young children and dont have a clue how to bleed a radiator as im not a engineer i will no longer be using this company and will be spreading the word bad customer service skills terrible artitude not happy!
Energy Insurance Services Ltd is located at Lawrence House, Harborough Rd, Market Harborough LE16 7SA, UK
You can contact Energy Insurance Services Ltd at +44 1858 545000
You can find directions to Energy Insurance Services Ltd by following this map link