I rarely leave bad reviews, but I feel I have to warn others about my experience. I contacted this company and was told I had to pay the invoice before they came out. Normally, an assessment should be done first to estimate the work required, but I went ahead anyway, thinking it couldnβt be too much more. I paid Β£300 upfront (including VAT). When they arrived, I was then told the job required a jet clean. I was given two options: Β£350 per hour or Β£550 fixed rate. These prices were initially quoted without VAT, which was only added later. At that point, my original Β£300 felt like it had been paid for nothing. Even if you exclude a call-out charge, there was no clear explanation of what the rest covered. In the end, the total charge came to Β£900 for 1 hour and 30 minutes of work to unblock the sewage using a jet clean. I felt completely taken advantage of, especially given the lack of transparency around pricing and VAT. Iβm posting this so others are aware before using this company. This is not a fake review, and I can provide full details if required. If youβre also shocked by this, please like this review so more people see it.
Contacts & Location
π Address: 4 Old Park Lane, London W1K 1QW, United Kingdom
π Phone: +44 20 8050 5306
π Website: 247rapidresponse.co.uk
Reviews
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Mehran Khan β ββββ
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K Mas β β β β β
I had an emergency leak under my sink at 3 a.m., and 247 Rapid Response were absolutely incredible. They answered immediately and arrived faster than I expected for such an early hour. The engineer was professional, efficient, and quickly identified and fixed the leak with no hassle at all. What really impressed me was that they also went above and beyond by checking a few other issues around the kitchen to make sure everything was safe and working properly before they left. Their service was not only effective but extremely reliable, even in the middle of the night. Iβm genuinely grateful for their quick response and excellent workmanship. Highly recommended for anyone needing fast and dependable emergency support!
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Annum Hussain β β β β β
I called 24/7 Rapid Response late at night when my boiler became faulty, and they truly live up to their name! Abz arrived in the early hours in great time. He was highly professional, extremely polite, and excellent at what he does. Iβm so impressed with their service and will definitely be recommending 24/7 to family and friends. Thank you, Abz, for the impeccable service. Iβve had bad experiences in the past with other so-called reputable companies, and this one certainly outshines them.
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Abdelrahman Elsayed β β β β β
Had a leak in my toilet and called 247 Rapid Response β honestly one of the best experiences Iβve had with a plumbing company. They arrived quickly, diagnosed the problem straight away, and got everything sorted efficiently with no hassle. The engineers were professional, friendly and clearly knew what they were doing. They explained everything in simple terms, worked clean, and made sure the job was done to a high standard before leaving. No mess, no stress β just proper quality work. Highly recommend 247 Rapid Response if you need reliable plumbers who actually deliver. Excellent service from start to finish.
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hally sudi β β β β β
Absolute best service! I needed a new port and my cooker connected. They came so quickly, were very thorough, ran as many tests as possible to ensure that itβs safe to use the cooker. I would 100% recommend, amazing customer service. Will use again for the future if I need anything else that they offer. Very happy customer.
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Biray O β β β β β
Efficient and reliable. They got the job done fast without minimising the quality of the job. Iβm very pleased with the price I paid for a brilliant job. I would 100% recommend their service.
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Mustapha BENZIDOUN β β β β β
Very quick and responsive service. If you have an issue they will come out the same day and fix it. I was delighted with the service 247 Rapid Response LTD offered after having another company twice failed to address the same issue. The plumber was professional, friendly, and explained everything really clearly.
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Alex H β β β β β
Rapid response are exactly what it says on the tin, they are reliable, punctual, and have inside knowledge on what needs to be done. They managed to fix a job which another contractor completely ruined and over engineered. I am very pleased with the work and I look forward to working with them again.
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Abdul Aziz β β β β β
Fast and great service. I had a leak coming from my bath. Diagnosed and fixed within hours! Will definitely recommend and use again.
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Romayne mo β β β β β
I found 247 to be prompt effective in their services. Polite and do what they say at the price discussed. I would rate them 5 stars with no hesitation.
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FAQs
What is the address of 247 Rapid Response LTD?
247 Rapid Response LTD is located at 4 Old Park Lane, London W1K 1QW, United Kingdom
What is the phone number of 247 Rapid Response LTD?
You can contact 247 Rapid Response LTD at +44 20 8050 5306
How can I get to 247 Rapid Response LTD?
You can find directions to 247 Rapid Response LTD by following this map link