UK Assistance Car Repair Garage in Bristol, Longwell Green

Reviews

1. Grenville Clark ★☆☆☆☆

   Following on from my previous review I would make a second complaint about the terrible service I have received from DLG Autos. Unfortunately during an insurance repair my dash cam was broken. The company agreed to pay for a replacement and told me to buy one and let them have the receipt. I did this on the 31 July and was assured the money would go into my account within 5 days. Despite me chasing this on numerous occasions and continually be told someone will phone me back but never do, I am still waiting for my money. Now 9 August I am being told the payment still hasn't been made but will be done today and will be in my account on Wednesday of this week. All I want is for DLG Autos to pay me the money owed.

   almost 5 years ago
2. Joseph Stephens ★☆☆☆☆

   Terrible repair on my car, now I got a nice car of the original white with bumpers painted by these clowns that might as well be green, not impressed at all and would never have it touched by them again. Also thanks to my insurance company Directline who says these are their preferred repair company, only because they get a good deal off each other somewhere down the line. Stay away from these and take it to your local repair centre like I wish I had.

   more 6 years ago
3. Tyson R ★☆☆☆☆

   8 Months ago I had my car repaired with these people (front end bump). When I got my car back there was broken brackets behind the bumper, missing clips and fixings, and the headlights wasn't auto leveling. Had to take it to another garage to get it all fixed. Now the paint is peeling off all over the bumper!!!! I refuse to take my car back to them to get it fixed yet again, Insurance company contacted. Don't let your insurance company talk you into letting these guys have it, only ends up costing them more, then costs us more on premiums!! What a joke.

   more 9 years ago

1. Jill Smith ★★★★★

   Both my husband and I are absolutely delighted with the service; and standard of repair our two vehicles received from UK Assistance, Longwell Green, Bristol. We were kept informed of times of collection of both vehicles, and again during the week, we were updated by very pleasant and helpful staff. The vehicles were returned at the time stated, in a superb condition. My car hasn't looked so smart inside or out since I bought it. It looks like new. Thank you so very much indeed. We would thoroughly recommend UK Assistance Service from their Longwell Green site.

   more 9 years ago
2. Neil Simmons ★★★★★

   Really impressed by the quality of service I received and trust me I am a picky customer. My 2 year old Mercedes had to be repaired recently by UK Assistance Bristol. They called me when they said they would. I was kept completely up to date with the progress of repairs. the work was done to a high quality including the valet and the car looked like it had just come from the Mercedes showroom. They even delivered the car to my work address on the back of a flat bed recovery vehicle. The staff are friendly, understanding, and I can`t speak highly enough about them. I would without question recommend the company.

   more 9 years ago

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