wagamama west midlands

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Reviews

1. Roger Spencer ★★★★☆

   They had a bit of an I.T. Problem so we were waiting by the door to be seated as orders had to be taken by hand. It went smoothly after that. Good food & staff..

   almost 3 months ago
2. Sue Campbell ★★★★★

   Had a lovely experience dining here on Cyber Monday. Emma was very knowledgeable and catered to our every need. 5 star service and 5 star food. Will definitely be coming back in the future

   almost 4 months ago
3. teigan lawlor ★★★★★

   our server was kat, a manager, she was amazing working with allergens and had a lighthearted and friendly personality. bao buns were amazing and all food arrived within 15 minutes.

   almost 4 months ago

1. Sandy K ★☆☆☆☆

   The service we received was extremely disappointing. We placed an order for sides before our main dishes, yet it took over 45 minutes for my bao buns to arrive. During this time, the other sides and even the main dishes had already been served. We raised our concerns several times, and although the bao buns were eventually removed from the bill, the experience was unacceptable and not what I expect from Wagamama. Additionally, the bao buns were cold and undercooked in the middle, which was very off-putting. Some members of staff appeared unsure of what they were doing, which contributed to the disorganisation. I would like to highlight that our server, Mia, was attentive and did her best to assist us; however, the issues we experienced were beyond her control. Thank you Mia.

   almost 5 months ago
2. Kuldip Singh ★★★★★

   Good service and great food. Very tasty and portions sizes are good. Staff are very good. Would happily return.

   almost 5 months ago
3. Scott Hawkins ★★★★☆

   1st time dining here (Previously had takeout). It was very busy so difficult to get staffs attention but they were very attentive when they arrived, we were served by the manager as I'm coeliac. The manager understood allergies, advised me they clean the kitchen before my prep and explained the menu well. GF food choices are pretty limited but I had the King Prawn Kushiyaki side and chicken and kingprawn Pad Thai. The Kushiyaki was okay but lacked any real flavor which was the same story with the Pad Thai. Pretty dissapointing given they specialise in asian food. They stocked GF Soy though which was impressive as that's often overlooked. Overall the food was okay but I think its overpriced for the quality. Wouldn't be rushing to go back like I thought I might be. It's a nice venue with great staff and something different with regards to the food on the menu.

   almost 3 years ago

1. Dal ★★★★★

   Popped in for lunch after a morning shopping around the outlets. Pretty relaxed atmosphere and decent food. Not the kind of cuisine I would normally opt for, but still good. Friendly service, reasonably priced. Would definitely eat here again when visiting the outlets. Not really much more else to say other than it was a well run branch.

   almost 3 years ago
2. Rak Sharma ★★★★☆

   Nice hot fresh food. When we arrived at the restaurant we were greeted and advised there was a 10 min wait outside (Friday afternoon) due to current COVID restrictions. When we entered we were shown to our table and somebody came to welcome us who was polite and friendly. The table we were seated at had a rather annoying shelf underneath that I kept banging my leg into. The restaurant didn't appear to be overly busy but there was a very long wait for two out of three of our meals. The wait was worth it as the food was lovely hot and freshly prepared. The green tea was much weaker than that served at other wagamama restaurants. Clean restaurant and hygiene standards are being maintained as we saw staff cleaning tables once vacated by diners. Toilets are unisex individual units and easily accessible for disabled access. Overall experience was good and we would visit again.

   almost 4 years ago

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