Kathy was very nice and friendly when delivering our excellent pizza really looking forward to ordering again!
Food never arrived. Ordered over uber eats. Was pending acceptance for around 5 minutes then it was accepted. Been waiting over an hour and a half and still nothing. Phone number provided on their uber eats account leads to nothing. Still no refund
Got given the wrong pizza. We collected as we live outside of the delivery area and they wanted me to return the incorrect pizza for them to fix the situation but that’s a 30 minute round trip for me. No other option and no gesture of good will for next time.
We order through here often enough, because we are satisfied with the service. Sometimes the food it better than other times, but more often than not we are impressed. Please bring back more vegetarian friendly options, they have been lacking lately.
Compared to the other reviews on here I have personally had a really decent time with the deliveries and service. I recently moved here and the young lady on the phone was helpful and the order came very quick. Person who delivered it called Anthony was very kind and polite which was always a nice reaction to see (even though it was boiling the weather) I think we may collect however as I think the delivery charge is a little high but apart from that, the store was fantastic and getting food to us quickly, correct and still warm. Better dominos experience compared to up the line back home.
Lovely food and a nice atmosphere with reasonable prices and passable service
Very quick, order all correct and they brought the order out to the car which is brilliant.
Placed an order online tracking said driver was in our street no delivery arrived. Rang store spoke to someone called James who said he’d go see what had happened to our delivery. After being on hold for almost 5 minutes he came back said he’d forgotten he’d put me on hold & laughed . I asked what had happened to our order he just simply said “I dunno love” Didn’t really seem to care offered me a refund then pretty much hung up on me. Called back spoke to the manager Alex who didn’t really seem to be that bothered either said you’ll get a refund but it’ll take 3 to 5 days then implied I was lying about how I was spoken to on the phone the 1st time I had rang. Said our pizza had been delivered but couldn’t tell me where ? .. we have a ring door bell & no one had been near our house as we had checked it. Staff seem to not really care how they speak to their customers or that I had spent £27 & our delivery clearly hadn’t turned up. 1st & last time ever ordering from here run by a bunch of kids with couldn’t care less
Great service as usual , friendly staff ,always ready when u get there Cannot fault them at all
Absolutely disgusted with the manager that works there . He accused me of being a liar and to top it all off he accused my kids of being liars. I was waiting in on a order and received a text saying that my pizza left the robrough store . I waited 40 mins past the time of text . I phoned the store to find out that the driver went back with my order as i didnt answer my door . I stated to the manager that no one came to my door as my doorbell didnt ring and didnt pick up anyone coming to my door being a ring door bell also my kids didnt see anyone drive down my street. When i stated this to the manager he said that his driver did go to my property and i didnt answer. Well im sorry but the ring doorbell has proof . The manager didnt want to hear any of it and said the pizzas will be delivered again . I said i dont want cold pizzas being delivered. He stated it is what it is and he would never make a fresh batch since i am in the wrong. I ended up giving pizzas to my kids that was very cold and for paying over 50 pounds on my order i sent a email to the complaints who in the end backed up the manager. They ignored the fact that i had evidence that no one came to my door apart from the 2nd driver who told me that the manager and the other driver didnt know where i was and thats why they sent this driver who knew my street . So once again this wasnt my fault and had to embarrassingly hand my kids cold pizza. I know i can warm up pizza in the oven or microwave but when i spend over 50 pound to treat my family i expect better service and not being lied to by the manager of the robrough store even with all the evidence i have proving him a lier.
Domino's Pizza - Plymouth - Roborough is located at Unit A Woolwell Cres, Plymouth PL6 7RF, UK
You can contact Domino's Pizza - Plymouth - Roborough at +44 1752 696966
You can find directions to Domino's Pizza - Plymouth - Roborough by following this map link