Jade Palace Restaurant in Wednesbury

Reviews

1. Katie Dukes ★☆☆☆☆

   The staff here are rude, Ordered and received wrong items, so rang up and explained, I was called a liar and was told I ordered exactly what I received and then when I asked for my original order which all I needed was chips, she continues to call me a liar and tells me I’m to deal with it in a nut shell! So we tell her we’re coming to the shop with the food and want a refund, she “Bans” us and tells us to not come again! I’ve been a customer for many many years, this service is disgusting and unprofessional, I shall be taking it further

   almost 6 months ago
2. daniel hall ★★★★★

   Great food, service is ok and the staff are welcoming, when we get food delivered it arrives quickly. Can't fault it.

   1 year ago
3. Maria R ★★☆☆☆

   Very disappointed with the meal this evening. Came on time, however special curry just consisted of very little chicken and one prawn, as a regular customer feel let down. Will not be ordering again.

   1 year ago

1. Arathas Kyusepis ★★★★☆

   I'll be as honest as I can! Firstly, I was a walk-in customer who happened to be in the area so I can't comment on delivery times etc. The service was great, very friendly and very fast turnaround. I'd say price wise, compared to my local, they are a little more expensive. Quality of food was a strange one, I'll explain. We ordered various King Prawn dishes, all of which were fantastic, and to be honest, the quality and taste of the King Prawns was easily the best I've had from a Chinese takeaway. Where the food failed for me was the fried rice. Rice is always my favourite part of a Chinese meal, and unfortunately, this rice was extremely dark, almost coffee coloured, which is not something I'm used to. I'm not sure if it's the oil they use (quantity or quality), but I'm used to white, clean fried rice, which is much lighter on the eyes and the stomach. The curry had a nice flavour, but it had set before we opened it, and there was a pool of oil in the corner of the container sitting atop the set curry. Would I return if in the area? I'm not sure, but I would not get fried rice if i did. I think if you get boiled rice, the mains are really quite good, so that's what I'd recommend. One final criticism, which is a preference of mine more than a problem of theirs. They don't do vermicelli noodles which is a huge NO NO for me. I love Singapore vermicelli noodles, and the fact that they don't sell them is astounding!! In fact, I've never known a Chinese takeaway to mot sell vermicelli noodles but again, can't insult them based on my personal preference. Give it a shot, you might like it, for me, I'll stick to my local.

   almost 3 years ago
2. Claire Jefferis ★★★★☆

   Fast food at its best. Never wait too long for our delivery and food always hot. Large portion sizes and reasonably priced. Only gripe is can't pay on card over phone, only on collection otherwise cash.

   almost 3 years ago
3. Louis Shellard ★☆☆☆☆

   Absolutely disgusting! Food was only just warm ! And after having a few mouthfuls it all ended up in the dustbin ! Was the first time trying them and the very last ! Also to add if you don’t want to be up going to the toilet all night and being sick don’t go here will be contacting food hygiene standards as clearly they have none ! AVOID !

   almost 3 years ago

1. Stacey Atkins ★☆☆☆☆

   This is the worst Chinese I have ever ordered from! The Chinese was dry, the rice seemed to have been warmed up as it was extremely stoggy! The food wasn’t really up to temperature at all, as expected as it was only coming from up the road. When I received my order, the wrong order had come. When I rang the Chinese they were extremely rude and when they resent my correct order out the gentleman that brought it was rude and approached me very close in my face, when complaining about my order and poor service! They had sent me the wrong order and asked for the food they had sent wrong back to them, for someone else’s order, which is disgusting after the service we had just received, and even more disgusting they would have been warming this up for the next customer. My prawn crackers also came smashed up, and were very tasteless, will definitely not be ordering from them again. AVOID AT ALL COSTS!!!!

   almost 3 years ago

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