I joined as a new patient. The staff are really helpful and polite. The dentist and dental nurse were lovely. I had a fantastic hygiene clean and xrays. Highly recommend
After visiting this dentist this morning as an emergency im over the moon with the treatment i got ! I was so nervous i had a tooth taken out i was totally put at ease by the young man (whos name i forgot sorry ! ) I cant thank him enough for what he did id definitely recommend this practice even the receptionist was sweet so thankyou Key Dental Practice ill be back !
I had to have an emergency tooth extracted. I dealt with ALIZA and SYDNEY, they were both extremely professional and understanding. I have hearing loss and they both made a point of making sure I could understand them clearly and also made every effort to make sure I was calm and in no way panicked. The whole experience was very streamlined and as far as getting a tooth removed goes was a good experience. Thank you once again lady’s you really helped calm my nerves.
Had an appointment at 2pm, they didn’t let me in at 1:55pm because they locked the door and were on break (which I wasn’t informed about). So I came back 10 minutes later and was told I was late. Dentists good, receptionists useless.
A very pleasant place to work Dr Dhanda, Dr kaur are amazing dentist they works wonders , they follow NHS rules and regulations , very pleasant with patients ,l will definitely recommend
Cannot praise Key dental enough they were fab sorting my Grandaughters tooth out today! after our long trip to Birmingham missing an emergency dental appointment.. Key dental had her straight in and took her pain away. Thankyou so much to the Dentist and Receptionist you were amazing!
Thanks to Mr Dhanda and his staff for an excellent experience. Our first visit since before the pandemic. Everything was handled really well. Hygiene standards are first class and our treatments were carried out in a professional way with good explanation of what to expect from booking the appointment to the completion of the treatment. We both highly recommend Key Dental. Nik and Kim Wassell
My jaw had locked and kept clicking out of place so I needed an emergency appointment. Key Way we're unable to facilitate this for 2 weeks so they expected me to struggle in pain and discomfort until then. Not happy with this I called 111 and they told me Key Way had a duty of care to see me as a matter of urgency. Key Way eventually agreed to "slot me in" between other patient appointments after 2 days of me initially contacting them. I was eventually seen by a dentist who I can only describe as useless and uncaring to say the least. Didn't show any patient care, didn't even examine my jaw, felt like he just wanted me in and out as quick as possible. Didn't give a damn about the pain I was in. Very unfelpful. Ended up paying private due to such an awful service! Would not recommend and will not be going back!! A dishonour to the NHS!
Not a great first experience, wasn't informed that during a first apt you may not get a treatment. Reception looked a mess with files stacking up and dusty surfaces. Treatment room was also loaded with boxes and had exposed bits of the building. Carpets needed a clean, and no collar for extras to protect the thyriod. Bit disappointed to say the least. Staff were friendly and I was impressed with the dentists manner, very courteous and polite. Awaiting next appointment...
Key Dental Practice is located at The Square, 26 Lichfield Rd, Willenhall WV12 5EA, UK
You can contact Key Dental Practice at +44 1922 476993
You can find directions to Key Dental Practice by following this map link