📍 2 Field Road, Bloxwich, Walsall WS3 3JE
📍 Address: 2 Field Road, Bloxwich, Walsall WS3 3JE, United Kingdom
📞 Phone: +44 1922 605416
I found the doctors don’t share information with each other, and seem to have competition to out do each other. A very unprofessional surgery. The reception staff are great . My opinion choose another surgery.
The receptionist are vile really rude and have no manners or respect. they don't care how they talk and treat people with disabilities and mental health problems they clearly have no training for and threaten to have me removed for asking for help They let the surgery down and their patients down who keeps letting them think they own the hole surgery or they think that they are doctors and try to diagnose you when they are not Doctors I been here for years never had one issue or problem in dealing with resciptioniest in past but I am thinking of making a complaint now and leaving now They never got any appointments but the surgery is always empty and they don't answer your calls but they sit their chatting like they have all day when you go in because they won't answer your call. I went into the doctors to get appointment eathier for on phone or face to face to didn't mind if was a doctor or nurse to talk bout my medications . I had no sleep the night beforehand I was really tired and irratated that I had to go to the surgery. I been really ill with having sezuires because I'm epilepic have been for years! I have been put on some new medications and new dosage changes. I Was Weaned of an old epilpsy medication and was put on another medication for anxiety aswell I was having More sezuires around this time that's why I had a medication changes in first place But trying to explain the hole situation to the rude resciptioniest/staff it lead me to having a sezuire and a panic attack I passed out . They wasn't interested that I was suffering and in need of help. They had police remove me Few days after going into the doctors I had a letter from the GP surgery saying If I kicked off again shouting or being abusive to staff then I be kicked off the doctors list . They wouldn't help me sort out the problem I had with my medications to begin with and they still wouldn't give me an appointment.. it wasn't helpful to me at all even asking for help. because I had a panic attack and a sezuire so I stuffered more I was also in middle of a depressive episode and I was relapse-ing having had to go into a mental health restbite/safe space And now I am having side affects off medications and all the stress and pressure I already been under could of been prevented if today resciptioniest don't think they are doctors when they are not trained enough to deal with a patients mental health history or health conditions background. They also don't care when they mess your prescriptions up they blame the pharmacist for something that was their mistake my eye drops for glaucoma have been taken off repeat prescription when I can go blind without them I wouldn't even recommend this doctors to anyone anymore specially if you have mental health or serious health complications. Worse doctor surgery I ever been under
Absolutely poor, service. Send e-consult with full information including diagnosis for acute injury, expected to wait 4 weeks for treatment that was made very simple. Supposedly signed up to armed forces covenant, however have no clue on treatment of veterans that have issues from their service. Would not recommend at all. Even with strains on NHS services still way behind the curve on patient care.
Is it murder or manslaughter to provide such a poor or lack of service. Had held off originally has just wanted to move on, but until something is done about this unmanaged hole then many others are suffering. My family with a lifetime of experience working for the NHS wanted to sue has they knew we had a case. My 88 year old relative was treated or not treated as be the case by incompetent people. The receptionists fail to understand what is required and lack any kind of care, more suited to night club doorman(sorry to the doorman out there) Every time he was needed treatment he was fobbed off, until I took him down there and refused to move. Due to being dealt with by several different doctors there was no consistency and steps were repeated. Today I needed an appointment and was told march is the next time and was pushed towards the walk in centre. Why???? I asked for a phone appointment and was pushed to the local chemist. Turned up there for him to recommend the antibiotics I need and to be told a doctor will call me. Why such a long winded procedure and what if I'm unable to make it to the chemist?? I have no doubt people are suffering due to a lack of care from this surgery, I also know from experience that elderly people are giving up and not bothering reporting when they are ill knowing they will get turned away. Shocking service, I just say I can only thank the nurses that dealt with my relative as amazing. I hope this gets fed back to them but I doubt that anyone senior even bothers to read the feedback.
Can’t even get through to them on the phone just says user busy, some out of hours service this
No chairs with armrests!!!! I am disabled and cannot sit down/get up without armrests or support. I stood up for almost 45 minutes before I was seen. The receptionist wasn’t any help and could have offered me a office chair but didn’t! Not good! Sort it out! The people I have seen are amazing though!
Sorry but in the last 30 mins ive called 115 times and no one yall picked up n we get told to call back at 2 to make an appoinment i want my head checked n yall aint answering, no wonder ppl kms bc u lot dont actually help us when ppl scream out for the help!
There are good all round facilities here a few surgeries in one, ample free parking, toilets a lot of seating area etc, however the receptionist could have given a service with a smile she was very grumpy and was not polite, I was there on Sunday, she let the surgery down.
Doctors are amazing at field road surgery I can't fault them enough but one receptionist is the most arrogant, ignorant, unhelpful person I have ever met. Her people skills are just non existent not the sort of person you want interacting with patients. She goes out of her way to be unhelpful and rude. Formal complaint raised to NHS. My review is based on my wife, daughter and my own personal experiences over many months and now is the time to share
Pinfold Health Centre is located at 2 Field Road, Bloxwich, Walsall WS3 3JE, United Kingdom
You can contact Pinfold Health Centre at +44 1922 605416
You can find directions to Pinfold Health Centre by following this map link
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