Wrights Accident Repair Centre Auto Repair in Newtownabbey

Reviews

1. Caroline Armstrong ★★★★★

   My insurance company used Wrights to pick my car up and assess the damage. Wrights kept in regular and timely contact with me throughout the whole process including via an easy online portal which was handy. They did their assessment and updated my insurance company promptly. This was the first time I ever claimed off my insurance and I was really surprised how efficient everything was. I had no issues at all.

   almost 7 months ago
2. Gerard McEvoy ★★★★☆

   Great work but communication is a real pain point. Two weeks and two days for my car which included a parts order. My insurer provided a handy tracker with status updates and expected collection dates which slipped by a day on three separate occasions. Wrights told me the insurance tracker could not be trusted but offered zero proactive updates of their own beyond ‘the car will be ready when it’s ready’. After several phone calls and one further delay waiting for the car to be washed, I was able to collect it. The work looks to be excellent with no evidence of the prior damage. Maybe communication is better for non insurance jobs. In short, good work but be patient while you hear nothing.

   almost 7 months ago
3. Mr R Robinson ★★★★★

   From Start to Finish, Wright's we are absolutely fantastic, kept me at ease and informative every step of the way. Car came back to me just as new, fantastic service even from the mechanical team out standing workmanship. Anyone looking accident repair damage done. Most Definitely give Wrights Accident Repair Centre a call 100%.

   almost 8 months ago

1. S B ★★★★☆

   Fixed our car after non fault accident good communication friendly and helpful staff also no problem in checking and fixing minor defects that had been missed the mechanics were very helpful but overall great job done on our car. 4 Stars because it took six weeks to repair car partly due to Christmas break but believe it was due to waiting on parts and this may not have down to Wright's

   1 year ago
2. Martin Cooper ★★★★★

   The staff at wrights are very helpful and informative with the repair proçess Lindsey has a cheerful smile and a great with customers.

   almost 3 years ago
3. Julie G ★★★★★

   I took my car there after someone bumped into me. Everybody l dealt with was very friendly and professional, especially the girls at reception. The communication was great and very clear, texts for updates and calls every step of the way. I didn't clean my car before dropping it off thinking it would get dirty while getting fixed, so imagine my surprise when l collected a super clean car (inside&out) yesterday! I wasn't at fault so l couldn't comment on the prices, but l was very happy with the service l received from those guys.

   almost 4 years ago

1. Colin ★☆☆☆☆

   Poor repair done on my car, bonnet when closed did not line up with the bumper and looks like it is permanently popped. They also replaced an abs sensor it then went faulty 2 months later, both issues they would not be fixed when I pointed them out to them. Happy to take insurance work, just don't expect them to stand over their job once its completed.

   almost 4 years ago
2. Niall Mc ★★★★★

   Good customer service. Was assigned by my insurer to repair my car after a crash. They are professional and friendly . Courtesy car provided and turnaround timescales are pretty good. Not sure if price is competitive as not checked elsewhere. Was a lot of money so went on the insurance.

   almost 4 years ago

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