Amazing staff and exceptional customer service from the company and in particular Gavin. This was my first time using the company and I was very impressed by how easy it was to order and how quickly the product arrived. However, after a couple of uses I had an issue with the product. I reached out to Ray Grahams asking if the could help. They were amazing, replied to me immediately and offered a replacement. It was outstanding customer care throughout and I would highly recommend to everyone.
Contacts & Location
π Address: 47-59 Donaghadee Road, Newtownards BT23 7HB, United Kingdom
π Phone: +44 28 9181 3494
π Website: raygrahams.com
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Reviews
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Pauline Douglas β β β β β
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Paul Murphy β β β β β
I'm a return customer... have been really impressed with delivery times. I'm buying brand name powertools, so price, locality and access to customer care is the key bit for me. Thankfully I haven't had to rely on customer care yet.
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Tim Meadows β β β β β
The item I ordered was perhaps the last available anywhere. As it went with the other battery powered tools that I had, it was what I wanted. They informed me that the only onee left was a display model, already assembled. I said I was happy to have this. It was delivered quickly and works perfectly. Great communication and service
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Linda Spencer β β β β β
Excellent company to deal with. Ordered firegrate- arrived promptly but had accidentally ordered incorrect size. Returned the parcel and was immediately refunded. Re-ordered and new parcel arrived within two days, well packaged both times. Excellent customer service. Will use this company again. Recommend.
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patrick cross β β β β β
Really impressive!! By far the best deal on this Makita Brushcutter I could find (by over β¬150!?) and very fast delivery. Its great to see a business doing right by its customers. I will definitely be back.
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Sarah Compton β β β β β
Great service from Graham's was let down by the Courier who took the full five days and loads of messing about to reach point of delivery. The Makita sander is very good to use. Dispatch was quick and we were kept informed of progress up to dispatch and given tracking number. Sander was great value, much much cheaper than any competitor for exact same model. We will use Ray Graham's again, for sure.
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Robert Byrne β β β β β
Amazing customer service. The lads were so helpful and kind, they really went out of their way to answer any questions I had, they were extremely professional and thorough. The products arrived quickly with tracking. I could not recommend Ray Grahams highly enough. Top company.
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GORDON MCCABE β β β β β
Best price around (I'd looked for ages!), great service and fast delivery. Bought SIP 12" compound mitre saw brilliant quality kit. Definitely will use again.
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Angela Donoghue Foley β β β β β
This is not my first time to source power tools through Ray Graham's Ltd. Service is excellent and efficient. Great product choice and value. Staff are knowledgeable. Highly recommended. 5 stars .. Will be buying again in the future .
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Louisa Whitney β β β β β
Really happy with my experience of Ray Grahamβs. We found the things we needed for our fire place. They were competitively priced and good quality. They arrived quickly and without any problems. Would definitely recommend this shop that I hadnβt known about before.
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FAQs
What is the address of Ray Grahams Ltd?
Ray Grahams Ltd is located at 47-59 Donaghadee Road, Newtownards BT23 7HB, United Kingdom
What is the phone number of Ray Grahams Ltd?
You can contact Ray Grahams Ltd at +44 28 9181 3494
How can I get to Ray Grahams Ltd?
You can find directions to Ray Grahams Ltd by following this map link