White Cross Vets Veterinary Care in Bloxwich, Walsall

Reviews

1. Miruna tuta ★☆☆☆☆

   After many years as a client, I will never return to this clinic. What happened yesterday should simply not be possible in a professional veterinary practice. When I booked the appointment, I clearly explained over the phone what my dog needed. I should have been told at that point that the vaccination could not be done. Instead, I was asked to come in, which now feels like the only purpose was to charge a consultation fee. The visit lasted around five minutes. My dog was not examined, no treatment or vaccination done, and I was simply told to go to another vet in Birmingham. Despite this, I was spoken to in a rude and condescending manner by the vet and stated that the £61 charge was for “his time”. To make matters worse, no receipt was provided. The health check that I need at another clinic in Birmingham costs £100, and only to be told this they have charge me more than half? Why your clinic couldn’t do it? Charging a significant fee for doing absolutely nothing, combined with poor communication and a lack of basic courtesy, is completely unacceptable. This experience was shocking and deeply disappointing, especially after being a loyal client for many years. I cannot recommend this clinic.

   almost 8 months ago
2. Lou Weeze ★★★★★

   Will has been an excellent vet, very knowledgeable and explained everything well so I could make an informed choice about my dogs treatment plan

   almost 8 months ago
3. Mel Harrison ★☆☆☆☆

   Don’t trust this vets!!! We took our Akita Maisey here for an operation which she came out of okay at 12. At 5 when we were due to pick her up we received a call to see she was bleeding out !!! They then wanted us to drive her to an out of hirs overs while she was bleeding out. No care. I insisted they stopped the bleed then I would take her. They never stopped the bleed and she died from a routine operation. She was a 8 year old healthy Akita before we trusted these vets. Shame on u !!!!

   almost 9 months ago

1. julie chetter ★★★★★

   Our gsd was friends with white cross for 5 yrs they made visits very easy for him and looked after him for a few small procedures and finally at his last visit. Couldnt fault the service from everyone there. Also now with our new journey with our cockerpoo ruby look forward to our visits.

   almost 2 years ago
2. Milly Haynes ★★★★★

   The care and compassion that goes in to the animals at this vets is outstanding. The staff are amazing and always tries to find a way to help. Best vets I've been too.

   almost 3 years ago
3. chris bell ★★★★★

   Exceptional practice very helpful staff. They look after your pets as if they were their own. Great communication from consultation through to treatment. Wellness plan is a game changer and I would recommend this to anyone

   almost 3 years ago

1. Preethy Christopher ★★★★★

   We’ve been with White across Vets for over 10 years and they’ve always been great! Appointments are always available and they take care of our fur babies like their own. Even through the pandemic they were available when we needed them.

   almost 3 years ago
2. Andy Smallwood ★★★★★

   Excellent. The vet was really knowledgeable and explained everything to me concerning future treatment and the cost aswell as the various options available to us. I can't rate them high enough how they spoke to both myself explaining things listening to me and talking to my dog. Brilliant is all I can say Thank you so much.

   almost 3 years ago
3. Katie Doolan ★★★★★

   Always a great experience with this Vet Practice, all the staff are really lovely and helpful and you can tell they really care about animals. They’ve never misdiagnosed or mistreated my animals and they are really open and honest about costs and will openly give advice to you. They’re not the kind of practice to send you home with a bill just for the sake of it! Also the pet plan is amazing, we would be lost without it.

   almost 3 years ago

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