Nottingham Cars Taxi Stand in Nottingham

Reviews

1. Jayne Lingard ★☆☆☆☆

   I was offered a car in 5-10 mins. I asked for it to be quick as I had a young child. The car still hadn't come after 10 mins. I rang again and they said 5-10 mins again. The driver came 20 mins after I requested the ride which was in the city centre. When the car arrived the driver warned me he only took cash. I said I had not been warned a out that as I had none. He offered to take me to a cash machine. I knew there was no machine in the area so I said I had cash at home (which I did). So eventually after 5 mins he drove us home. He clearly did not know the roads. A bad experience and this morning I have downloaded the Uber app as this was not my first bad experience of this outfit

   almost 7 months ago
2. Claire Machin ★★★★★

   Great service which included helping my elderly mother to find her taxi at the coach station. Polite and friendly driver. Would definitely use again and thoroughly recommend.

   almost 8 months ago
3. Rachel Waters ★★★☆☆

   I’m visiting from the south and had two very different experiences with this company today. My first driver was excellent — friendly, professional, and helpful. He offered advice on local places to take the kids, asked which route I preferred due to traffic, and even provided me with a payment link directly, which made things really easy. The whole journey was smooth and pleasant. The return journey, however, was disappointing. The driver started the timer before we even got into the car, and although the journey itself was quicker this time (as the earlier route had traffic due to a light being out), the overall experience was far less professional. When we arrived, he insisted on cash payment only and seemed unsure about how the payment link system worked. It turned out he hadn’t even ended the journey, which kept adding to the fare. I had to call the company myself to arrange payment, which was stressful and awkward — especially with my kids in the car. It’s a shame, because the first experience really showed how good the service can be, but the second one left a poor impression. I probably will use a different taxi firm for remainder of my holiday

   almost 8 months ago

1. Peaby Set ★★★★☆

   Fifth star not given for being massively early. I know the driver will wait, but it cause me to become anxious thinking they'll become bored and go. Other than that, the driver was very pleasant and the car was clean and tidy.

   almost 8 months ago
2. Helen Conte ★★★★☆

   Arrived promptly but driver wasn't equipped to take card payment. He was going to call office but luckily I had just enough cash to pay him. Not really very convenient in current times. Taxi was driven safely.

   almost 9 months ago
3. Patricia Edwards ★★★★★

   Cannot praise Nottingham Cars enough. Prompt arrival, friendly and competent drivers, comfortable cars. Always happy to help. With very competitive prices you cannot go wrong.

   almost 3 years ago

1. Ziva ★★★★★

   Thank you guys! You are always so reliable picking up at the agreed time and making the trip easy! Beautiful car! Super cleaned! Happy Driver and comfortable luxurious! Love it!

   almost 3 years ago
2. Maria North ★★★★★

   Wanted a taxi from hotel to hospital to pick up a patient then bring her back. A previous taxi firm I'd contacted had been unhelpful; this firm were a pleasure to deal with, sent a very helpful driver and charged a reasonable fare. Will definitely use them in future if needed.

   almost 3 years ago
3. Bella Banks ★☆☆☆☆

   I DO NOT RECOMMEND. Booked the night before and they were still FOURTY MINUTES LATE. I rang last night to book a cab for 8:35am. Plenty of notice. I called at 8:35 and was told my cab would be ten minutes. I rang ten minutes later to be told ten minutes again. I had booked the cab to be at work on time for 9. It is now 8:56 and still no sign on my taxi. The men at the firm dismiss me when I question what is going on. DO NOT RECOMMEND. In fact, 100% the worst cab service I’ve ever used. This is not the first time this has happened. The cab didn’t arrive until 9:15. JOKE OF A SERVICE!!!!!

   almost 3 years ago

1. Cristina Bohorquez ★☆☆☆☆

   What an unpleasant experience. I won’t be using them again. No apologies, 20 minutes late and very poor customer service. Been using them for business trips but this last one has been by far the worst. Booked my ride in advance and was told to pay on the phone, despite I had told the lady it didn’t feel right to give my card details over the phone. When I received the booking confirmation and receipt I realized the pick-up time was completely wrong and had to call a second time to confirm. Today I have been waiting for the taxi to come to go to the airport, a couple of minutes past the booked pick-up time I called to check where the car was and was told it was 30 sec away. 10 minutes later I call again and was told the car is in the pick up location, but that wasn’t true as I had been waiting there for around 20 minutes. After the driver arrives 15 minutes late with no apologies whatsoever, he drops me at the airport and starts asking for payment. I’m already late and he starts shouting when I tell him I have already paid by phone. I showed him the receipt but ignores it, and refuses to let me go until I have paid. I have been having to wait for another 5 minutes for Nottingham cars to check my payment. 20 minutes later, all resolved but the driver keeps shouting. I won’t be using them again. No apologies, 20 minutes late and very poor customer service.

   almost 3 years ago

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