Sadly the "gentleman" behind the prescription counter is nothing short of ignorant. We queued up today while 2 staff members dealt with another customer. After a few minutes a couple of more customers came in and queued to our left. When the man appeared he said in such a sarcastic tone "the queue is actually to the other side here" with a smirk. I had not been in this chemist before, I did not know where you were meant to queue. I stood behind the lady that it took 2 staff members to serve. Only the tablets I required are not available in superdrug I would have walked out. He could do with a lesson in common courtesy or do some training with Superdrug staff to see how you are meant to treat customers.
Contacts & Location
📍 Address: 16-18 High Street, Carrickfergus BT38 7AF, United Kingdom
📞 Phone: +44 28 9336 2541
🌐 Website: medicare-group.com
Photos
Reviews
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Steph O'D ★★☆☆☆
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Nicola Hutchinson ★★★★★
Called in here twice now just before they close. The staff are extremely friendly and offer so much great advice. Such a great team in there. Thank you ladies for not rushing us out the door you are amazing.
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Iris Butler ★★☆☆☆
I went into medicare today at 12.30. When I buy over the counter medicine as an adult I'm fully aware of the dosage and how long I should take them for. When I went to the counter and asked for the item I was TOLD the following" ive noticed you've bought these before" I advised her they help with my vertigo and take the recommended dosage, she then repeated herself and said " I have a duty of care"..I said I understand that but I use the correct dosage. This woman is stern, unfriendly and not nice so I will not be going back because of her poor customer service.
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Ramy Aboufarha ★★★★★
Heather and Pawel are great. The retail part of the shop has trumendously improved in the last five month. Can't recognize the shop. Ooh my days.
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RandomnessTube ★☆☆☆☆
prescription staff at the back are the slowest staff i've ever encountered has happened on more than one occasion.
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Julie Mee ★★★★★
Just out from the Clarins counter, dont know the ladies name, I'm going to have to make a point of asking her but she is lovely. I go in regularly to get my bottle of Angel topped up. She always has a smile and a bit of chat as we are both fans of Angel perfume. Always a pleasure
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FAQs
What is the address of MediCare?
MediCare is located at 16-18 High Street, Carrickfergus BT38 7AF, United Kingdom
What is the phone number of MediCare?
You can contact MediCare at +44 28 9336 2541
How can I get to MediCare?
You can find directions to MediCare by following this map link