Argos Lee Green (Inside Sainsbury's) London

Reviews

1. Volkan Paksoy ★☆☆☆☆

   I ordered 5 books on eBay to be collected from this store. They shipped all books in one parcel and put all the 5 order numbers on the label. The store only sent me 1 collection code. This wasn't an issue with other orders so I went to collect my parcel with the collection code. I was told that he had to scan and generate 4 more times and told me to go back home to get those new emails and come back. No apology or accepting it was their mistake at all. Completely shamelessly he sent me back. After I returned I was served by his colleague. I got my parcel after scanning the other 4 codes. I was complaining about the first ones behaviour and how he didn't even apologise. He was standing right next to me. He leaned over and shamelessly said "if you don't like it, don't order from me". Still no apology. Completely shameless, incompetent and rude. I will grant his wish and will never use this store for collection (I don't order from him anyway - he's just an incompetent store clerk)

   almost 10 months ago
2. Jason J ★☆☆☆☆

   I ordered a high-value item that showed in stock and ready for collection right away at the Argos store inside Sainsbury, I made the payment online, and the money came out, around 20 minutes later I got the text and email to let me know the item is ready for collection, I started making my way to the store, then all of a sudden I get an email saying sorry that you have cancelled and another to tell me my refund is on its way. I checked my bank account and the money came out, so I called Argos they said there was an issue with my payment to call the bank, I called the bank and there was no issue. I called Argos again and they told me that actually they did get my money and then it was refunded., I asked them to call the store and see if the phone was available, just to be told that the one that was ready for me to collect was no longer there and I would need to order a new one and wait several days to collect from the store and ill need to wait up to 5 days for delivery. they did not even try to call me or email me to explain what was happening or to ask if I wanted a replacement, it seemed more like someone at the store cancelled my order and bought the device for themselves. and when I Spoke to customer service about it they did not seem surprised at all. I'm Never ordering from this store again.

   almost 2 years ago
3. Caron Feagan ★☆☆☆☆

   I like this Argos I don't really like using Eltham store anymore due to some bad attitudes from staff - staff here are friendly at lee green - and there's a nice atmosphere - Sue is helpful to all customers young and old

   almost 4 years ago

1. Jordan Keane ★★★★★

   Staff are always friendly, very relaxed store, always someone on hand to help if needed. Much prefer these small stores to the big ones, feels more personal. Love pre ordering items and collecting once I've done my food shopping.

   almost 4 years ago
2. Jay ★☆☆☆☆

   Went there today to collect two fast track orders. Estimated fast track time by Argos 60 seconds. I gave them the codes they require. I was then told I hadn’t ordered anything. Even though I had proof. I was then told I must have orders it to another store. So I told them I hadn’t I had ordered to this store. The guy clear didn’t believe me as he was talking to me like I was stupid. So I went on to show him proof of that too that my orders where bought paid for and ready for collection here today now. He was kinder dismissively rude so I said I’m not very happy but let’s just put that on hold for a minute and let me get the other order number up and we’ll come back to the one you tell me didn’t exist. So as I’ve gone back in to my phone to look up other code and now he’s started typing it in and I have the phone tilted to him so he can also see it as he wanted me to call it out to him. He call to some women to tell her about the first order. This is the part where it all his wrong. So she is now confused the two orders as she looking at my phone. So I just said to her no the order he’s telling you about is not the code I now have up on my phone it’s the other one. She said well your showing me that one. So I tried to explain but she was just rude. Any way I did finally get both my orders. And I didn’t want to leave it like that so I just tried to explain as I was getting the impression I was a problem as she was just so unpleasant. You would not of thought I was a paying customer. This very large short blonde women was so full of self importance. We ended up in a massive row her telling me don’t shout at me I told her I was not shouting at her my voice is slightly raised because I am fuming at how you think you can talk to me. So she then started shouting get out your barred. So I did end up shouting at her and I called her a few choice words. What a awful experience at Argos and that’s there fast track service. I’m barred what a joke like I would want to go back for that customer service. Worst ever known in my 54 years on this plant. No wonder the high streets are closing down. Maybe they don’t understand there are other retailers very happy to take my money. I still can’t believe it

   more 6 years ago

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