This review is not a review of the services or professionalism of the solicitor Helen Russell. This review and the one star rating is based solely on the fact I made an appointment with Helen via the Ballymena office 8 days in advance. I was called from the Ballymena office 4 hours before my appointment to be informed 'something had come up' and Helen couldn't make it. No explanation whatsoever was offered why. My girlfriend and I had rearranged our work plans to make this appointment but not one iota did Stewarts Solictors care about that or the urgent issue I needed help with. Unprofessional and incompetent at best, downright rude at worse.
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Reviews
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Simon Northcott ★☆☆☆☆
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rory mcilvenna ★★★★★
I’ve been a client of this firm for some time. Recently, I required their services again, and the advice I received during a very difficult and challenging time for me was greatly appreciated. Special thanks to Samantha who is extremely professional and compassionate in her role. She always takes the time to explain complicated legal processes in a manner I can fully understand. Her guidance and expertise helped me achieve a positive outcome and I’m very grateful for her help in this matter.
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Nikki Russell ★★★★★
Helen is a very professional solicitor who assisted me greatly when preparing my families wills. She is very friendly, easy to communicate with and highly professional, a true credit to her profession. Thank you Helen for putting our minds at ease during this this vulnerable time.
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Scott Simpson ★☆☆☆☆
Phoned and receptionist said they only had one solicitor working this week and recommended I phoned someone else. Must be good if they can turn away business.
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Ribs 80 ★☆☆☆☆
Avoid !!!!….so slow and extremely unprofessional. Rude staff and a simple situation dragged on well beyond any reasonable timescale. Solicitors working part time hours, yet taking on far more clients than they can handle …money first and terrible communication. Worst I have ever had any dealing with …in my own entitled and humble opinion…Avoid and go elsewhere.
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Ruth Mc ★★★★★
Helen was our solicitor recently for both the sale of our property and the purchase of our new one. We couldn't have asked for a better solicitor. She took time to meet us on many occasions to go through all our paperwork. She was very easy to get in contact with and she stayed in touch with us throughout the whole process. Helen is a friendly, approachable and caring individual and we would highly recommend her to any of our friends and family.
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Caoimhe Mairs ★★★★★
Helen ensured the smooth completion of our recent sale. She was great at explaining the whole process and ensured everything was checked. Would highly recommend and will be using her services again when we buy our next house.
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ASHLEY WALSH ★★★★★
Helen recently acted on our behalf to complete the sale/purchase of our home. Helen went above and beyond to help work through any issues. Would highly recommend.
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FAQs
What is the address of Stewarts Russell Solicitors Ballymena?
Stewarts Russell Solicitors Ballymena is located at 25 Ballymoney Rd, Ballymena BT43 5BS, UK
What is the phone number of Stewarts Russell Solicitors Ballymena?
You can contact Stewarts Russell Solicitors Ballymena at +44 28 2565 1414
How can I get to Stewarts Russell Solicitors Ballymena?
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