I’d give a zero if I could as I had the displeasure of being served by Allison the short, white haired lady. She was extremely rude and put me through hoops to give me my package.
Went into Argos and spent a lot of money got served by Denise she went above and beyond so lovely and professional got everything I ordered 5 star service
Sian and Charlotte was very helpful with finding me a SD card for my action camera although been to another store that wasn’t helpful both showed how customer service is supposed to be like very friendly with the service and going above and beyond to help me find a card for my camera
Twice now I’ve experienced the same unacceptable behaviour at this store: three staff members standing around chatting at the till while customers wait to be served. It’s unprofessional, cliquey, and gives off a "can’t be bothered" attitude — completely inappropriate in a customer-facing role. My recent visit was the final straw. I came in to return a faulty set of scales that clearly wasn’t reading accurately. Instead of being met with basic courtesy, I was faced with unnecessary resistance and attitude. The manager, “Tina,” was shockingly rude and dismissive, showing zero empathy or willingness to resolve the issue. Rather than listen or show any understanding, she seemed more interested in asserting her authority and backing her staff in wasting my time than offering any reasonable solution. It felt like I was being punished for daring to question the quality of the item — as though staff frustration with their own jobs was being projected onto paying customers. Let me be clear: customer service like this is disgraceful. With so many alternatives like Amazon, eBay, and Shein offering better service and more convenience, there's absolutely no reason to continue shopping here. I’ll be cancelling my Argos account as a result. If this is the standard of leadership and service Argos is willing to accept, it’s no surprise that loyal customers are walking away. “Tina” and her clique may very well be the downfall of this branch — and perhaps even the brand if left unchecked.
First time visiter. I paid online and went there to collect. I was standing where it says 'Collection'. After waiting 5 minutes i asked is this the area where i queue? The staff said no. She said i need to queue where it says 'Pay'. I mean seriously?
Hours are wrong. Google says open until 10pm, I got there at 9:02pm and they were closed. Sainsburys staff said they are open until 9pm. Please update
The opening hour says 8am-10pm during weekday however I arrived at 9:30pm, the store was already closed. Could you please update the opening hour?
Sold a severely damaged/torn product to me (deeply torn box with a sloppy cellotape bandaid, and scratched internal plastic case as well) , and both staff member and manager had the audacity and non-chalance to pass it of as 'brand new' ! Manager was terribly uncooperative and unreasonable, refusing to compromise for either a discount or offer a goodwill free home delivery replacement, for the blunder. No apologies were offered either, from both staff and manager. Had to reorder a replacement, forcing me to return the following day for a replacement. Utter timewasters and unprofessional to say the least.
Argos Charlton Sainsbury's Collection Point is located at Charlton Riverside Place, 7-11 Gallions Rd, New Charlton, London SE7 7FA, UK
You can contact Argos Charlton Sainsbury's Collection Point at +44 345 266 1332
You can find directions to Argos Charlton Sainsbury's Collection Point by following this map link
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