Was looking to buy a laptop eventually asked if a person if they had the particular laptop in stock he reluctantly looked on computer said no but never offered another laptop just walked off
Team Knowhow, more like Team Don't Knowhow! I ordered a washing machine from Currys with installation and recycling of old machine via Team Knowhow at an additional charge. When the engineers arrived, I was told they would be unable to install or remove the old washing machine as there was a fault with the water valve / pipe, and that I would need to get a plumber to fix it. I didn't question this at the time. Once I paid the plumber his £40 call out charge, he verified that, in fact, there was nothing wrong with the pipe or valve and that the Team Knowhow engineer had lied to me, in order to avoid having to carry the washing machine up the stairs to my apartment. So I am £40 out of pocket thanks to this dreadful service, and a month delayed in getting my new washing machine. (In fairness Team Knowhow have agreed to refund me the plumbers call out fee, but I've yet to receive this.) So buyer beware, Currys may advertise some very attractive prices but their support and after sales service via Team Knowhow is shockingly poor. #shouldhavegonetoJohnLewis
Team Knowhow, more like Team Don't Knowhow! I ordered a washing machine from Currys with installation and recycling of old machine via Team Knowhow at an additional charge. When the engineers arrived, I was told they would be unable to install or remove the old washing machine as there was a fault with the water valve / pipe, and that I would need to get a plumber to fix it. I didn't question this at the time. Once I paid the plumber his £40 call out charge, he verified that, in fact, there was nothing wrong with the pipe or valve and that the Team Knowhow engineer had lied to me, in order to avoid having to carry the washing machine up the stairs to my apartment. So I am £40 out of pocket thanks to this dreadful service, and a month delayed in getting my new washing machine. (In fairness Team Knowhow have agreed to refund me the plumbers call out fee, but I've yet to receive this.) So buyer beware, Currys may advertise some very attractive prices but their support and after sales service via Team Knowhow is shockingly poor. #shouldhavegonetoJohnLewis
Very bad customer service.
I've had very mixed experiences. Usually good, but the bad ones stand out.
All you need under one roof for electrical goods
Team Knowhow is located at 6C, Castle Meadow Rd, Nottingham NG7 1GX, UK
You can contact Team Knowhow at +44 800 276 1373
You can find directions to Team Knowhow by following this map link