I would give 0 stars if I could. My order for Mother's day was 2 days late. I have sent 4 emails so far, with no response, I have used this company a few times before, but this is the last time I will use this company.
Ordered flowers to my mums house, came a day earlier than I had asked for. I am absolutely appalled at the state of the flowers, they look absolutely nothing like the flowers advertised and I am disgusted to have paid £25 for these. Please see comparison photo and see if they are even comparable. Sent multiple emails and no response.
Ordered a Prosecco and Treats Hamper via Woucher from them. Was due to be delivered by the 4th of October, it has not turned up with no correspondence from them to explain any delay. Have emailed twice with absolutely no reply apart from autoreply saying they'll get back to us, Woucher have emailed them on our behalf and again no reply, no answer on phone. Awful service, will not use again, suggest anyone else considers more reliable companies.
Used this company previously and never had any problems until this time. Ordered on the 1st for my mums bday the 11th and my sisters is on the 26th. No flowers on the 11th, 12th, etc. Company said 'got lost in transport' will send a free box of chocolates. When they eventually turned up on the 17th! The box was damaged and a few of the flowers too. Several emails had been going back n forth up until this time. Since then emailed daily for a refund and to cancel my sisters flowers, not a word! My sister has recently asked for money to a charity for her birthday for greyhound dogs, can't do that and she will most likely not get flowers either! I want my money back! So do not buy from this company!! Unfortunately can't put a zero star!!!
Since writing the entry below earlier this month - I can now confirm that the company have fully refunded me. Hence now changing one star to three. .................... I ordered a PINK BOUQUET of flowers for my sister in law"s 75th birthday. However, a very sad looking BUNCH of YELLOW flowers turned up instead. They were DEFINITELY not worth the £50 they were supposed to be worth, let alone the half price offer of £25 they cost me. I Immediately contacted the company who got back to me asking for the order number so they could look into the matter. I responded giving the necessary info, but never got a reply, even after contacting them a future 5 times! Unacceptable. I have given them every opportunity to put this right but they can't even be bothered to get back to me. Very disappointing! Poor customer service.
Ordered a £50 bouquet for my partner they arrived on Saturday. There was not as many flowers as I hoped. However my partner was delighted. However we awoke on Sunday to see terribly limp and half dead roses.
Ordered a £50 bouquet for my partner they arrived on Saturday. There was not as many flowers as I hoped. However my partner was delighted. However we awoke on Sunday to see terribly limp and half dead roses.
Having read previous reviews, I was cautious and decided to send flowers to myself to see the quality before sending any to friends and family. The flowers I received were lovely, and lasted a decent amount of time.
Flowersdelivery4u is located at 163 Western Rd, London, Southall UB2 5HP, UK
You can contact Flowersdelivery4u at +44 20 7998 8340
You can find directions to Flowersdelivery4u by following this map link
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