Visited today to pick an online order. Some confusion to begin with because we could not share the original order number (our bad) but when this was eventually resolved there was a system glitch that prevented them handing over the order. Staff were most unhelpful and just told us to call Customer Services. We did, but the staff would still not hand over the order. Bottom line, yes there were some unusual circumstances, but they showed no customer service skills whatsoever. Sorry to say.
Contacts & Location
π Address: Newark-on-Trent, Newark NG24 1HJ, United Kingdom
π Phone: +44 1636 385318
π Website: peacocks.co.uk
Photos
Reviews
-
Andy Ellis β β βββ
-
G Hipkiss β β β β β
Not much to say really, took granddaughter to look for something for college and everything a bit pricey for what it was quality wise and didn't buy anything. Staff not very helpful and item sizes not available on items she did like.
-
STEPHEN TURNER β β β β β
We use this store regularly. Well worth a visit. You can park right outside
-
Siobhan Coggins β β β β β
Been in this week, the staff are friendly and helpful. Nothing was too much. I loved all the Christmas bits, the shop was clean and tidy. Will deffo be in again x
-
Hannah Parker β β β β β
Love this store the only store in newark to have a maternity range so well done peacocks! staff was so helpful towards me couldn't of asked for a better experience.
-
Paula Porter β ββββ
I visited your Newark store on 24/5/22, and whilst trying on some Jean's, I felt a sharp scratch along my leg. Inside the jeans pocket were 3 security tags ( separated, so they were like sharp pins) I took these security tags and jeans, and said to your assistant, "I had a complaint" and her reply was " that's not a complaint, that's normal, shop lifters takeΒ take them off and put them in the pockets, and we don't have time to check pockets" (Surely if this is the norm, you would think that the pockets on jeans would be checked) I was absolutely flabbergasted with this reply, and said to her " you need better security andΒ security tags" and her reply was " and who's gonna pay for that? not peacocks, I only work here, I get less than Β£10 an hour, I don't even want to be here, I can't wait to go home" I didn't get the ladies name, as she was not wearing a name badge, and nothing to say her name on the receipt, I'm not sure if this is their company policy not to wear name badges. Shop assistant didn't even apologise, just carried on scanning and chucking the clothes at me. And to top it all off I had to return to the store because she had scanned an item twice. IF I COULD HAVE GIVEN ZERO STARS I WOULD HAVE
-
Karen β β β β β
Items quite cheap, but you have to know what you want or you can get carried away. Don't like the fact you don't have clothes put into bags anymore. Staff are helpful but very busy especially at weekend.
New Review
FAQs
What is the address of Peacocks?
Peacocks is located at Newark-on-Trent, Newark NG24 1HJ, United Kingdom
What is the phone number of Peacocks?
You can contact Peacocks at +44 1636 385318
How can I get to Peacocks?
You can find directions to Peacocks by following this map link