Papa Johns Pizza

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Reviews

1. abi binoy ★★★★★

   Really fast with delivery and the food is always fresh, warm and tasty!!

   almost 4 months ago
2. Isaac Griggs ★★★★☆

   Service was excellent and the staff were smiling and friendly. Pizza was slightly overcooked though.

   almost 6 months ago
3. Woody ★★★★★

   A rather wonderful duo of pizza chefs, very helpful, and friendly, excellent service. I ordered a 9" Pepperoni Pizza and it was wonderful, I was only able to eat half when I got it home, but I had the other half cold the following day and it tasted just as good. I would highly recommend Papa John's Pizza Shop.

   almost 11 months ago

1. Ryan Read ★★★★☆

   I’ve noticed an issue with your tracking system. It often says an order is ready when it’s actually not, which leads to unnecessary waiting around. The parking situation also makes waiting difficult. However, If I’m 2 mins late the store keep ringing and ringing.

   1 year ago
2. Satpal Virdee ★☆☆☆☆

   Weston Favell Northampton branch - It took 2 hours for a cold pizza to arrive, with parts of the order missing. On first phone call I was told their oven has stopped working at this branch so my order would be delivered by another branch. Nearly an hour later on second call was advised driver on way. On third call was advised the missing parts order will be sent. Too late after nearly two a nd half hours wait!!! Absolute terrible customer service. Will never use them again.

   almost 2 years ago
3. Lisa Vint ★☆☆☆☆

   Awful experience!! First time having Papa Johns and waited an hr and a half for the food to be delivered! We live 1.5 miles from them. Called twice and was told both times it was with the driver, which would mean it was with the driver for the least 40 minutes!?!? Second time calling them up and complained about the waiting time and was asked what I wanted to do?! After pointing out it wasn't my responsibility to find a solution, I was offered a free drink! (...we already had a drink with our order.) Was then told I could cancel and a refund would be given, but supposedly couldn't give a refund for the delay. Asked to speak to whoever was in charge and lo and behold, it was the same person I was already talking to! After a bit of back and forth, eventually a refund was offered without having to cancel... although I wish I had! Pizza was mediocre, but found what can only be described as a tooth in it!! Barely ate it, and would never use them again! Service was so poor, food not much better. AVOID!!

   almost 3 years ago

1. Kevin Lewis ★☆☆☆☆

   Order arrived, not ours, pizza missing, called shop. Don't care log it with deliveroo not their problem! Shame I had to give a star. Avoid the rude manager too. -5 stars

   almost 3 years ago
2. Sarah B ★☆☆☆☆

   Checked after an hour, to be told the system was down and they didnt know what our order was. Took nearly another hour to arrive. Repeatedly called 'brother' by the person who answered phone who said the manager would called but didnt. Wont bother again. One of the most expensive and the chocolate brownie desert was horrible.

   almost 3 years ago
3. Sorrelle BF ★★★☆☆

   Normally we get delivery using the app, but chose order and collection in store this time. Unfortunately communication was an issue. Got charged extra for sweetcorn. No extra sweetcorn was on the pizza, barely one portion tbh and tatar tots very under cooked. They do have black olives as a topping choice which is why we choose papa John's over other pizza places, aswell as the pizza sauce and base.

   almost 3 years ago

1. Katie Owens ★★☆☆☆

   Food is always hot and tasty but my god delivery is so annoying. I regularly order on the app and they always mark is as delivered before it’s arrived. Once it’s marked as delivered there’s still another 20 min wait for it to actually arrive…

   almost 3 years ago

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