Pizza Hut Restaurants

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Reviews

1. J H ★★★★☆

   Yes, as a pizza hut goes it was a classic pizza hut and pizzas were cooked really well and very tasty. There's minimal staff interaction with the barcode on the table and your online ordering, but they were always checking in making sure everything was okay and offered assistance. If we couldn't work the app we go here occasionally if we want a pizza but not too often as it gets quite expensive

   almost 3 months ago
2. Emily K ★☆☆☆☆

   Depressing as all hell. Would have walked out if it wasn't for our daughter specifically wanting a Pizza Hut pizza. You have to scan a QR code now to order because apparently it's too much to ask to speak to the people who literally already work there. The page you are then faced with ordering from is just a dispassionate list of everything on the menu and it takes ages, with everyone passing a single phone around. Takes so much longer than just speaking to a server, you can't ask about any deals or food allergies or make any amends, etc etc. The UX element is absolutely shocking. You have to get up and get your own cutlery, ask for boxes, and spend a lot of time doing things that normally get taken care of by people who work there. Obviously, you can't split the bill at the end either, because you paid via QR code. The self-service model very rarely works in a restaurant - why else would you go to a restaurant?! It was a miserable, cold, dull and dystopian experience and I can confidently say it will be the last time I ever go to a Pizza Hut. There is nothing that can replace human contact & good service in your establishment. There are loads of good places to eat in Great Yarmouth and you get to support actual humans that work there, go there instead. I genuinely urge anyone reading this to boycott this establishment as this practice is inconvenient at best, and dehumanising at worst. I feel extremely sorry for the lovely staff here, as it's blatantly obvious they are not considered worthy of human interaction. Awful.

   almost 3 months ago
3. Rochelle king ★★★★☆

   The pizzas were delicious and it’s nice having the free salad bar. The downfall was the ice cream station. My girls came back with sloppy ice creams that were melted messes so they were a bit disappointed. Otherwise the staff were friendly and the chips and pizzas were delicious. Not many vegan options as my child has a dairy intolerance

   almost 8 months ago

1. Charlotte King ★★★★★

   We visited here on 31.03.25 and was very impressed with our waitress Saffron. She was extremely helpful, friendly, patient and attentive throughout our visit. She offered to help us with explaining the different deals and best value for money etc. She had no issue with swapping ingredients on our pizza (we wanted to swap the beef for onion, and as they didn't have any spicy pork, we asked to have chicken instead) Once our food was served, we were taking some pictures of each other and our meal etc and she came over and offered to take a picture of us together, which was really nice of her and very much appreciated! I can often feel a bit nervous to ask staff members to take pictures, as I feel awkward and am conscious they may feel nervous to do it, but her offering to take one made things so much easier and it's nice to have for memories. We had already paid for our food as you pay at the start of the meal in this restaurant, so she wasn't doing this just to try and get a tip or anything. Saffron was really friendly throughout our whole visit and seemed very genuine in how much she enjoyed interacting and helping customers, it didn't feel forced or like she was doing it because she had been told to. She was far nicer than the other waitress who greeted and seated us. Saffron really made a difference to our visit. In terms of the food, the pizza was great tasting and really good quality, very plentiful with toppings too. The only criticism would be that the base was EXTREMELY thin, so you could not pick up the pizza without it flopping over and the sauce dripping off. I am not sure if it was so thin because it was a sharing pizza, but I have not known Pizza Hut Pizzas to be that thin before. I would definitely recommend getting the garlic powder topping (which is free of charge) added on if you like garlic, this made it taste even better. It was great value for money, 1 large sharing meat feast pizza with 2 salad bowls and 2 drinks for £27 (I was able to get about £7 discount with blue light)

   almost 9 months ago
2. celeste harris ★★★★☆

   Ellen was brilliant! Soo grateful, she was so smiley and Efficient and made the whole experience really enjoyable! We had a lovely evening down to her service thank you!

   almost 2 years ago
3. Mike C ★★★★★

   Had a very enjoyable meal with the family, as always said bar was well stocked fresh and tasty, the service was great, as we have not been in pizza hut for a long time the menu had changed plenty with less items which was fine, overall a very enjoyable experience.

   almost 2 years ago

1. Brian ★★★★★

   It's a pizza hut, and they're all pretty much the same. However on this trip the cook made a very slight error to our order. The staff informed us of the error and immediately started cooking a second pizza (free of charge)

   almost 3 years ago
2. Nabz ★★★★★

   Service on point and food was tasty. All made fresh however they seemed unsure about getting salad when takeaway ordered. They offer nhs / blue light discount also. Have been a few times and always been top compared to other Pizza Hut branches.

   almost 3 years ago

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