Today I wanted to return something I bought, but I lost my receipt. The boy who works there was rude. The girls are always very nice and helpful, but he wasn’t.”
Tried returning a faulty, non worn, ‘within 28 days of purchase’ tag intact item. To be told I couldn’t have a refund as I should’ve spotted it before I bought it? What on earth!! I was so flabbergasted I returned it in the Swansea store with no problem. Sort your ‘managers’ out River Island Morfa. Some training would be beneficial.
Shop very nice and clean unfortunately when I got to check out there were to young girls talking to each other totally ignoring when they finally realised I was there one if the girls who served me was so rude no please or thankyou I will never Shop here again
Since covid iv found theres not much range of womens wear her. They have taken half the floor up with children's wear which is fine but given the mens part more room ,where the children's was with the mens clothing.
River Island is always my favourite shop but was a little unhappy today. Waiting to purchase my items and no staff at the till. Waited for a good 5 minutes and then had to go and find someone on the shop floor to serve me. Not too great customer service this time
Had to go in cos I was with my missus, music was alright, they sell lots of clothes, changing rooms are open again which is great cos I meant I was on there for ages
Very good range of clothing. River Island always have a lovely collection. Staff are however pretentious and unfriendly at this store, would have a much more pleasant experience shopping online.
River Island is located at 6, Morfa Shopping Park, Bon-y-maen, Swansea SA1 7BP, UK
You can contact River Island at +44 344 847 2558
You can find directions to River Island by following this map link