Formula One Autocentres - Burgess Hill Burgess Hill

Reviews

1. Ryan Brigg ★☆☆☆☆

   Wasted my time today loosing money, had an appointment but had to wait for staff to Finnish fixing his car so my vehicle could be checked. This is the genuine fact as hard as it is to believe. Why should a paying customer wait for this reason? I left with a refund but still lost time money and vehicle is worse now than before.I strongly recommend you re consider plans to visit this centre. The equipment is old and not really fit for vehicles used by the mass majority of people. The staff are nice but just can't see why this is so wrong , it really is hard to comprehend that people think this is acceptable.

   almost 7 months ago
2. Andy Bennett ★★★★★

   will definitely be returning to formula 1 Burgess hill. easy to find , courteous staff ,great price,excellent customer service/experience. well done

   almost 7 months ago
3. Paul B ★★★★★

   Very easy to book. All paid upfront. Good prompt service on the day and even got a bargain clearance tyre!

   almost 7 months ago

1. ADRIAN FRAMPTON ★★★★★

   I did the booking online to select two new tyres and pick a day to have the work done. It was easy to do. They were swiftly fitted on the day. Great service and price too.

   almost 9 months ago
2. Nick Bedford ★★★★★

   Took my son's mini in for a service, the team identified a number of issues that needed correcting prior to the service. I was fully informed of these issues and given a credit in full for the service (pre-paid), when in review I decided to not go ahead. Others may have just done the service and let me find out about the additional problems on the road.

   almost 9 months ago
3. MR MD ★☆☆☆☆

   This Garage is useless Last year booked 2 tyres to be fitted as first appointment appointment and was told leave car as will take 2-2.5 hours and I was booked between 8:30-9:30! Gave them the benefit of the doubt and last week Booked 1 tyre replacement for my wife's car via Asda tyres. I booked this almost a week in advance but when got there on my time slot told by manager sorry can't do, come back tomorrow !!! They are a bunch of liars and a useless garage. Unfortunately, won't be using again ever.

   almost 3 years ago

1. Connor Panter ★★★★★

   Great service, changed a blown fuse in my car next day without a problem.

   almost 3 years ago
2. The Chest ★★★★★

   Booked MOT online via their website. Went to schedule and ran to time whilst waiting. Attentive when bringing certain minor items for attention on my car. Thank you Jason for ensuring my vehicle passed and advised on things coming up that may need doing.

   almost 3 years ago
3. Adam Watts ★★★★★

   Car Broke down today due to front tyre. Went to Formula one services and they were prompt, professional and supportive. So quick and detailed. Going to use these going forward instead of my previous services.

   almost 3 years ago

1. Marius Mazeika ★☆☆☆☆

   I don’t recommend anyone this garage as they do not have qualified technicians you could trust. I even warn you to think twice to bring your car to them. Manager is a lier and area manager never bothered to sort the problem. Careline is useless, they don’t do their job as well. I brought my healthy car for MOT and Service. MOT passed straight away and they managed to break my car while doing the service. When I came to collect the car at the end of the day, it was in messy condition and I was told they cannot start. They were very nervous and couldn’t explain what they have done. Next day (Sun evening), they asked to collect the car but they gave back with engine light on and said it will come off while driving. I took the car for independent inspection at another garage. So basically Formula One Autocentre damaged the wire while replacing air filter. The end could be fatal. Service was not finished, for air filter they used not genuine brand. Service was not loaded into the system. I want to get everyone’s attention who bring good brand cars- do not bring, they are not competent to do their job. Question whether they do properly service even for cheaper brand cars, if they do -they use non genuine parts. They should disclose this fact to the customers and ask whether you don’t mind. But the worst, you bring a healthy car and they manage to break. This is disgusting customer service and cannot afford to admit their mistakes by giving different lies every time.

   almost 3 years ago

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