Just visited this practice with a sharp broken tooth. Phoned this morning at got an appointment this afternoon. Lovely patient dentist and equally lovely dental nurse. I am incredibly nervous about visits to the dentist but they totally put me at ease and explained everything to me.
I couldn't attend my appointments for a short while as I couldn't justify the cost (though had been since the pandemic a couple times) - also couldn't justify taking the day off to get to the appointment as I work in a different town and rely on public transport. Got around to being in a position to justify the cost of an appointment and book time off to do so and found out via phone i'd been taken off the NHS register, but they could offer me a private appointment any time. (As if I can justify private costs if i've only just justified NHS costs/time off). No letter received informing me i'd be taken off the books, no warning. Finding out by phone when i've made contact is really unprofessional. The lady on the phone was very matter of fact and cold and not keen to do anything to assist beyond tell me she can offer private only. Last time I was there, the reception staff were bad-mouthing the owner of the practice by the sounds of it too. Overall, shoddy feel.
Horrendous! My previous appointment was cancelled without warning and when I rang today to get another appointment they told me that I hadn’t been in a year (because they had cancelled my 6 month check up!)so I was no longer a patient there. They then said I could make a private appointment there but why on earth would I do that at the worst rated dentist in town that had just without warning dumped me as a patient?! I have now joined a closer, better-rated dentist who I am more willing to give my money too. So sad, this used to be a good dentist but this service is shocking and money grabbing!
Trying to contact reception for 2 weeks for an appointment and previously no response to emails or contact forms on their website. Very disappointed
I’m shocked to read some of the negative comments. I’ve been going to this practice for years and never had a problem. The most recent dentist (Mr Jafari) is excellent. I’ve always found him to be patient and kind. I think maybe some people are never happy and like to whine. Maybe think twice before writing such nasty things about somebody’s business and work
Honestly the worst dentist you can go to. I would avoid at all cost! Rude dentist, unhelpful, unhygienic and a complete wast of time. Will leave you in a worse situation then when you went in the first place. Do not recommend at All!
Disgusting practice!!! They removed my father, who is 85 now from the NHS patient list because he missed a check-up during the lockdown. I will spread this news to the local newspapers! Shame on you!
I had an extract of a wisdom tooth done at this dentist some time back. He was very thorough at making sure all of the tooth was removed so as not to cause me further problems of discomfort in the future. I fully understand why the service has not been up to it's usual standard over the past 18 months, seeing as we have been though several lockdowns, and the dentists and their families are just as entitled to stay safe as the rest of the country. Also, the receptionists are the nicest that I have ever come across.
I had an extract of a wisdom tooth done at this dentist some time back. He was very thorough at making sure all of the tooth was removed so as not to cause me further problems of discomfort in the future. I fully understand why the service has not been up to it's usual standard over the past 18 months, seeing as we have been though several lockdowns, and the dentists and their families are just as entitled to stay safe as the rest of the country. Also, the receptionists are the nicest that I have ever come across.
BRIGHTON WHITE is located at 2 Hampton Pl, Brighton and Hove, Brighton BN1 3DD, UK
You can contact BRIGHTON WHITE at +44 1273 779377
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