Wroxham Garage

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Reviews

1. Steven Alexander Simmonds ★★★★★

   James is a really decent guy who looked and spent time with my vehicle (break pedal issue on my peugeot) A very popular, well liked, and in demand mechanic. With so many getting a bad name, it's great there are still ones about that we can trust. Booking a time is recommended.

   1 year ago
2. Duncan Hart ★★★★☆

   Always had great service from Platinum so am very sorry to hear the business is closing for good today. Good mechanics are hard to find and always in demand, so I'm sure a decent website, some marketing and a bit of investment in the business would have helped.

   almost 3 years ago
3. Oliver Lord ★☆☆☆☆

   BREAKS FITTED INCORRECTLY!! At the end of 2021 Platinum fitted new break pads and disc to my car and after about a month the breaks became very squeaky. Platinum garage wasn't particularly local nor did they have availability that week and I was travelling to London on the Friday. After speaking to the mechanic he suggested that I take the car to my local garage to get them to check them out to see if there was anything obviously wrong. He advised if there was anything major to bring the car back. The garage I took it to had to strip the breaks to diagnose the fault. They found that the break pads were fitted incorrectly as these pads were handed left and right. The garage rectified Platinums error and fitted them to the correct sides. Having had to pay for the breaks to be rectified I got back in touch with Platinum and sent them the invoice to see whether they would partially help out owing to the fact their mechanic fitted them wrong. The owners stance was that I should have taken the car back to his garage for his mechanic to sort out. At the time this was not convenient and the garage did not have availability that week and I was heading to London at the end of the week. This has left me out of pocket and I will not be returning.

   almost 4 years ago

1. Caroline Purdy ★★★★★

   Attended today having won a free service voucher and was really grateful and surprised that they honoured not only the cost of service, but oil and screenwash too! Friendly and can't fault communication and helpfulness, much appreciated, thank you!

   almost 4 years ago
2. Kim Schutte ★★★★★

   Absolutely brilliant, I was really worried about finding a local garage for my mum, not wanting her to be ripped off, but since we took the gamble of using them to MOT my mum's car, they were fantastic, they picked the car up and dropped it off and they only did what needed doing, no hidden surprises. They are fantastic, changed mum's window wipers no problem. Would highly recommend and we will not use anyone else.

   almost 4 years ago
3. Christian Petraglia ★★★★★

   Been going to Platinum AutoCare for a few years now and have always been very happy with the service. Fantastic customer service and communication from staff about concerns of requirements for my car have been far superior than other garages in the past.

   almost 5 years ago

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