On the 29th July 2025 I put my car in for a valet and wash. I came back to collect my car and was given back my key fob. It was covered in corrosive gunk and gummed up. It was in perfect condition when I gave it to them. I was accused of somehow putting superglue on it while in their charge. They refused to acknowledge any responsibility. It has taken until today to get a replacement for this and a lot of time, effort and money. I hate leaving reviews like this but I don't want you to suffer in the way I have. See attached picture of the the key fob they damaged and returned to me, and the replacement key fob I got.
Contacts & Location
π Address: Hall Road, Norwich NR1 2SE, United Kingdom
π Phone: +44 7902 057632
Photos
Reviews
-
Stephen Thomson β ββββ
-
Andrew V β ββββ
I was delivering a new car in the area and so wanted to get it washed before meeting the customer. I found this place and wish I hadnβt! A quick and poorly done outside wash was Β£17!! I didnβt realise how bad it was til I got to the customer. Iβve had far better washes for half the price recently.
-
Will Hall β β β β β
Great job , and at least Β£10 cheaper than the place on Ipswich road
-
Richard W β ββββ
Thius used to me a good place but I think now under new people. Very dissapointing valet this week - bits missed - water marks - even left a cobweb on the wing mirror...
-
Ajesh Raj β ββββ
I recently visited this car wash centre and opted for their most basic service, which included a simple wash and dry. Unfortunately, the experience was far from satisfactory. They began with a quick spray of pre-wash liquid, followed immediately by soap water that seemed more like plain water β it lacked the expected amount of cleaning agent to be effective. The cleaning and drying process was particularly poor. After reaching home, I noticed soap residue still left on the front bumper grille, indicating a rushed and incomplete job. Despite the minimal effort, I was charged Β£17 for this service β a price thatβs hard to justify given the results. For comparison, the automated wash at BP just near by offers a more thorough clean for just Β£8. Overall, I wouldnβt recommend this place. There are far better options available for less money.
-
Jon Treby β β β β β
Have used before and will again. Great value and quick. My car is spotless inside and out.
-
Kishan Jethwa β β β β β
Best car wash in Norwich, end of! Great guys, impeccable service and quality finish
-
Ravisara Howard β β β β β
Great service and value of money. My car is clean and lovely smell inside.
-
Dr Buckles β β βββ
These very friendly guys used to provide a great value Β£5 external wash, and were the go-to place for both me and my wife. Unfortunately theyβve increased the cost to Β£7 which now makes them even more expensive than Tescoβs hand wash service. Iβll have to look elsewhere once again :(
-
Jon Treby (Maths2014) β β β β β
Great service - quick to start and they took a bit longer than stated for my valet (showed good attention to detail). Good value and work to a very good standard. Nice people. Will use again.
New Review
FAQs
What is the address of Autocare Valeting?
Autocare Valeting is located at Hall Road, Norwich NR1 2SE, United Kingdom
What is the phone number of Autocare Valeting?
You can contact Autocare Valeting at +44 7902 057632
How can I get to Autocare Valeting?
You can find directions to Autocare Valeting by following this map link