Matalan

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Reviews

1. TORQue Talrasha ★★★★★

   Absolutely love this Matalan! It’s become a regular stop for us whenever we’re at Interchange Retail Park. My wife always finds something stylish without breaking the bank, and my son loves checking out the kids’ section—there’s always something fun or comfy for him. The store is well-organized, prices are fair, and they’ve got a great mix of fashion, basics, and homeware. Staff are friendly and approachable, and even during busy hours it never feels chaotic. Plenty of parking outside too. It’s just one of those places where you always walk out with more than you planned—but in a good way!

   almost 10 months ago
2. Anessa Cooper ★★☆☆☆

   I was in the changing room waiting on my daughter. There was an older disabled lady in the disabled changing room who needed help, she pulled the red emergency cord and no one came for many many minutes. She only wanted help finding another size and wasn't in danger. If it had been an emergency no one would have came. She finally gave up and said she wished she hadn't bothered as she doesn't tend to go out. I really felt for her and wish I could've helped but I had to wait on my young daughter. About 25 -30 minutes later I heard an employee finally say what's that sound? The alarm had been going off this whole time, they didn't even check the changing room, they were more worried how to turn the alarm off which they didn't know how to do.

   1 year ago
3. Jayke ★☆☆☆☆

   I waited in line for quite a while in regards to stock they had and I knew before the lady served me that she was gonna be rude. Her customer service skills need to be re-evaluated by upper management. No help she just kept telling me to go and get the item to show her to see if they had it in stock even though I told her it was a different top that was similar to the one they had on display. I told her what I was looking for and she just couldn't be bothered to do her job.

   almost 2 years ago

1. Angela Smith ★★★★☆

   It's what you would expect. I'm giving it four stars because I can never find the staff when I need them and the tills are automated. They are not straight forward for a lot of customers to use and create long queues due to still needing staff to assist.

   almost 2 years ago
2. Shelly-Ann S. ★★★★☆

   This store seemed a bit more organized and they cater to everyone. The prices are a bit high at certain locations, but still within that comparable price range. The quality of the goods is good. Matalan gives crazy reductions on selected items, especially in their online store. The store is worth the look. You would not be disappointed. Additionally, their staff are very helpful and pleasant.

   almost 3 years ago
3. Just Your Regular Stitch ★★★★☆

   The clothes are a decent price and the styles are nice. Staff are very nice and greet you making you feel welcome.

   almost 3 years ago

1. Janet Renno ★☆☆☆☆

   Have shopped in Matalan for many years but as its now only self service unless you you pay by cash my visits will be greatly reduced. The customers always had to queue due to how busy the store was but now you get shoved up a back corner as if you are an incovieniece with no space to move. When will stores learn customers want to be served not ignored.

   almost 3 years ago
2. Rak Sharma ★★★★★

   This review is for the relocated Matalan store to the unit previously occupied by Next. I haven't been to a Matalan for years, things have changed a lot. A really nice modern bright store with a huge range of clothing and homewares and now on 2 levels. Prices of stuff is still really competitive. Located in a huge retail park that has lots of free parking and disabled parking available close to the entrance.

   almost 4 years ago

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