Thackerays Man+Woman

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Reviews

1. Jesse West ★☆☆☆☆

   I popped in today because you’re having a sale and wanted buy a few items but because of the rotten attitude shown towards me by one member of staff in particular. A short young lady wearing a black top and white trousers. It’s really put me off and to be honest it made me feel a bit uncomfortable. I don’t appreciate being spoken to in a rude, passive aggressive tone. The shop would do a lot better if you offered service with smile not service with a scowl!

   1 year ago
2. Steven Archer ★★★★★

   Been to Thackerays this morning. What a great service second or third visit always a pleasure (don’t normally enjoy shopping). Brought a suit and shirt that I need for tomorrow Simon was so helpful and patient has got my trousers turned up and a phone call this afternoon to say all ready ! Thanks Simon and all the team See you soon

   almost 2 years ago
3. Tom Ball ★★★★★

   What a place! Great clothes But what stands out for me was Rachel So down to earth, friendly and helpful. An absolute credit to the store. Staff like that are hard to come by and completely invaluable

   almost 4 years ago

1. Liam Rose ★★★★★

   Categorically the best shopping experience I have had today. I went in with my 3 year old and Immediately he made friends with Daisy. Jake kindly helped me search through jeans, even stock that hasn't hit the shelves yet. I only left with a beautiful t-shirt but I am so happy I went there today, the level of effort and service is beyond anything I've ever experienced. Thank you all!

   almost 4 years ago
2. Stuart Page ★★★★★

   I have to say how impressed I am with the customer service in this shop. I went to purchase a suit and was seen by Jake and can only commend his professional honest approach. Staff at Thackeray's don't try the awful cheesy sales approach, they listen, work with you and recommend something based on what they can provide. I rang the shop a few days before I had planned to visit and gave Jake an idea exactly what type of suit I was looking for and he sorted through the stock and had items lined up ready for when I arrived. Too many other shops have staff who are either too young to hold a conversation or look down on you because you don't want to dress the same as they do. This place is worth a visit for tailoring and make ensure you strike up a conversation if you're looking for something in particular, they're happy to talk to you about stock they may have stored elsewhere.

   almost 4 years ago
3. Adam Freeman ★☆☆☆☆

   DON'T BUY GIFTS/PRESENTS IN STORE!! If you are shopping as a gift or present, buy ONLINE and not in store. Thackerays have a policy where they will not refund to your card if you don't like items purchased in store. However, consumer rights legislation requires online sellers to refund unwanted items, i.e. if you buy your gift from Thackerays online then you can return it no problem, but make the mistake of buying in store and all they'll do is offer you an exchange or gift vouchers. Made this mistake and I now have £100's of unwanted goods as I can't find anything else in store that I like or is a viable purchase (£135 for a Vivienne Westwood t-shirt, you're having a laugh surely?)

   more 6 years ago

1. Jayco ★★★★☆

   Not quite the choice of clothes they were selling ten years ago, but still decent enough and at least you get to see and feel before you actually buy. The customer experience is something they’re very big on here, so expect very attentive service from the moment you walk in - I know some don’t like it, but I personally don’t have an issue with it. My only gripe is the limited amount of Stone Island clothing that they hold on the shelves, but I appreciate how hard it is to keep this in stock due to the resurgence in popularity and how slowly Stone Island distribute it. Overall then it still remains the best shop in Northampton for designer clothing.

   more 7 years ago

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