Siskin Dental Centre Medical Services in Norwich

Reviews

1. Geoff Leeder ★☆☆☆☆

   Lovely reception staff but my appointment was at 11.20 at 12.10 was told by a dentist there was a delay so would be seen shortly after nearly an hour of waiting..when i finally did see the dentist she tapped my tooth causing pain then told couldnt have tooth out as first time seeing her so sent away with antibiotics and told to ring again in a week as couldnt book in advance..so now in pain for a week until hopefully i can get seen again and have it removed. waste of time and money very upset considering previous visits have been no issue

   almost 10 months ago
2. Holly Hale ★★★★★

   Had to leave a review after two amazing visits with my young daughter. The staff have been exceptional in dealing with my daughter's fear and anxiety. She's had two appointments after failed attempts at tooth repair with our own dentist. She went in so frightened and has left both times, smiling and happy about her experience. The way the dentists have interacted with her has been second to none. I would highly recommend.

   almost 11 months ago
3. K H ★☆☆☆☆

   I have been a private patient since December 2024. Initially all seemed good and the dental work professional. However the management of reception phone service is non existent. It is impossible to reach reception by phone, you are put in a phone line que and it doesn't matter what number in the que they tell you your are at, they just keep you waiting and then eventually after telling you to leave a message just hang up on you and the phone is then just constantly engaged because no one is there. Numerous messages left regarding appointment confirmations are just ignored and no one ever rings back so you don't know if you have an appointment or not. The only way to contact them is to drive there pay to park in the car park and go to reception in person.

   1 year ago

1. Kat ★★★★★

   As a patient at siskins I developed an abscess in my upper tooth, was seen same day emergency appointment and prescribed antibiotics. Returned a week later for tooth extraction feeling anxious. My emergency dentist John yossef and his nurse were brilliant, put me at ease and was very patient and gentle. Thank you so much to all at the practice for sorting my problem out.

   1 year ago
2. Nicola Palmer ★☆☆☆☆

   My partner went here for an emergency treatment, the dentist was rude, didn’t give him any information on what was happening, told him there was nothing wrong and then hit an exposed nerve with her tools causing extreme pain. She then told him he needs an extraction which she does do but this surgery doesn’t do it so she wouldn’t do it despite it being an emergency. He’s been charged £23 to be told he needs a prescription and extraction but they won’t do it. What a waste of time (it’s over an hrs drive from home) Rude staff who offer no information. A complaint to the NHS will be made! I honestly believe this dentist shouldn’t have even been practicing if she’s hitting nerves with her tools!

   almost 3 years ago

FAQs