Terrible slow service. Person at the till kept walking off doing other things when there was a massive queue
Ordered via Uber, half the items were missing.
Had to wait 20 mins for my breakfast not hot and no apology for lateness rude almost
Absolutely awful service, waited at the till for more than 5 minutes waiting for staff to stop talking and acknowledge me, when I finally got my strawberry matcha latte, it was disgusting, so lumpy and completely undrinkable had to leave it after one sip and having lumps of powder in my mouth, for the price this is awful and I will not be going back! Do not waste your money or time waiting for it!!
Lovely quality food at a reasonable price. Friendly staff.
Breakfast advertised at 5.25 on eye level board as u walk in . No description of breakfast . Had a coffee too . Came to nearly £12 so looked closer . Board high above till with description of breakfast. 1 sausage 1 bacon 1 egg beans 1 toast and hash brown . Was asked if I'd like mushrooms tomatoes and black pudding . Not many people like these but are usually part of a breakfast. Was never told these cost extra . Looked on website . No prices either . Asked store manager who told me the cafe is a separate entity . Nothing to do with tesco. What a surprise. Don't mind paying for quality. Every little counts eh ? Won't be shopping there agsin
My wife and visited hanley tesco and decided to have breakfast whilst we were there. When we finally got to be served the member of staff told us there was a 10-15 minute delay for breakfast as a member of staff hasn't turned in for work. In reality we waited 20 plus minutes for 1 black coffee and 1 cup of tea. The food that we ordered then came out 45 minutes after we ordered and trust me it was not worth waiting for the toast was cold the beans were just warm the hash browns tasted like they had been deep fried in old oil they were disgusting. The member of staff who brought the food over to us her customer service skills were zero as she slated the tray on our table and said there. She made us feel like we were an inconvenience and in the way. If this is how tesco hanley cafe treats there customers with substandard food and service then they don't deserve customers. I wouldn't have but the cafe wasn't even half full there was hardly anyone in there. We will not be revisiting for food ever again and tesco hanley cafe there's plenty of places around this establishment to get good food and great service
Lovely staff, good quality well prepared food, seasonal changes in menu, prices are very reasonable. Can't fault it!
Clean and bright. Great Coffee. Helpful Staff. Breakfasts look appetising.
tesco café is a great place and really clean and the staff are always very pleasant. the food is always hot and cooked to perfection (yummy) lovely the food is great value for money and there's always plenty on your plate and most of all the staff bring you the food they also offer you other things such as extra toast or something like another tea or coffee which is nice the staff are always welcoming to you and so polite
Tesco Cafe is located at Lysander Rd, Meir, Stoke-on-Trent ST3 7WB, UK
You can contact Tesco Cafe at +44 345 677 9472
You can find directions to Tesco Cafe by following this map link