Limebug Limited Car Repair Garage in Newcastle, Newcastle-under-Lyme

Reviews

1. Sophie Cole ★☆☆☆☆

   They sell premium products such as SCAT And then send through lesser products such as EMPI. When I’ve questioned them on this, they’ve said it’s the same product, even though every other retailer states that it’s not the same product and SCAT and EMPIare two different companies. They state this is my mistake therefore I have to pay the return costs and no compensation issued although this contradicts in my opinion trading standards. Deal with if you don’t mind paying premium cost for an inferior product. The picture I’ve added is of the product I expected to receive, although I never did receive this. *Ive sent the product back and they did refund me promptly but I paid the £7 postage and don’t see why this was my fault. No apology for their mistake, but they do respond quickly to let you know that’s how they do business.

   almost 7 months ago
2. Anthony Ramirez ★★★★★

   I had an outstanding experience with Limebug from start to finish. They supplied the air suspension for my 1969 VW Fastback with IRS, and I purchased the 1956–74 Type 3 / 34 Deluxe Cantilever Swing Axle / IRS Air Ride Kit with the bolt-on setup listed on their website. Before finalizing my order, their team took the time to make sure everything was 100% correct, which gave me total confidence in the purchase. The support I’ve received has been top-notch—especially from Dom in customer service. He was and has been quick to respond to all my emails, extremely knowledgeable, and genuinely helpful throughout the process. It’s clear why Limebug has such an amazing reputation. If you’re looking for the best in VW air ride suspension, I highly recommend Limebug. Their engineering, product quality, and customer service are truly second to none.

   almost 8 months ago
3. Selvamanickam Sanjeeve ★★★★★

   The items I ordered got lost in the Christmas rush, they were really helpful and sent replacements the very next day. Really friendly staff Keep up the good work.

   almost 8 months ago

1. Gavin G ★☆☆☆☆

   A gave this company an opportunity as I wanted to replace a viper ignition coil (Black) on one of my VW’s which had shown indications of damage The product was ordered and a payment made for Evri 1-3 day delivery, this was ordered online on a Saturday, so as I use Evri myself I would have expected delivery latest Wednesday I know it can even be next day if the item is collected before 12 However I stuck with the Wednesday - It didn’t arrive Neither did it arrive on Thursday but what I did get was an email, stating they didn’t have the part I ordered and would I except an alternative Mmmm took them 4 days to realise and contact me ? Why not on the Monday/Tuesday However I agreed to take a silver coil which wasn’t ideal but I needed it to get the vehicle ready for the Sunday I explained I needed this ASAP as they’d already let me down and was assured it would arrive no later than Saturday before 12 No surprise it didn’t turn up just email from UPS telling me my part would arrive the following Monday, so let down a second time I’ve gotta say this is the worst service I have received and believe this company couldn’t care less about the customer ( Booth from my conversations) and as the UPS document stated standard delivery, so no attempt made to address their cock up ! UPS do deliver next day and also on the weekend so it’s clear they didn’t care Owning a number of VW’s lets just say they’ll never get another order from me and potential customer should be aware Letting a business have the benefit of doubt once should result in some effort to rectify poor service but in this case as I’ve said they didn’t make any effort and let me down a second time which resulted in me missing a deadline So well done Limebug you get 0 stars from me

   almost 10 months ago
2. OZOUF Advertising ★★★★★

   Dom and the gang are on it. Super helpful, easy and friendly to deal with. Knowledge and experience giving advice. Go for it and give them a call.

   almost 3 years ago
3. James Ougham ★★★★★

   First time I’ve used line bug since getting my VW Beatle, they produce great products and service and delivery has been excellent, plus after care and advice on purchases or deliveries was really helpful. Definitely using these guys products / services more, thumbs up from me !

   almost 3 years ago

1. Frequent Flyer ★★★★★

   Limebug completely rebuilt my Beetle chassis, I still haven’t completed the car but their attention to detail is great…

   almost 4 years ago
2. Liberty Hall ★☆☆☆☆

   Firstly the parts that they make are first class. However where there’s a great need for improvement is there customer relations!! I was told when I ordered the parts that the turn around was 2 weeks!!! Unfortunately 3 months on without any contact from Limebug other than when I contacted them I still have no parts and they’ve had my money since I placed the order!! So just beware they’ll tell you anything to get your money.

   almost 4 years ago
3. TonyandCarmen Matthews ★★★★★

   We have known the Limebug VW family since 2010 and not only are they amazing people, but their knowledge, expertise and quality products, puts them at the top of their game, when it comes to classic Volkswagen's. We highly recommend them if you need parts and more for your classic Volkswagen.

   more 6 years ago

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