Had a really good Experience, I was a bit concerned with costs and procedures but the dentist took his time to explain it all , NHS options available and best way forward for the future. Wasn’t rushed or pressured. Will continue to make it my go to dentist.
Such a fantastic supportive practice. I feel so looked after - I'm a very nervous patient but everyone takes the time to make sure I am OK and my treatment session is carried out with such ease & care.
Fabulous appointment for my very elderly mother today. Dr Alex Frost was kind, professional, patient and most of all respectful in his care. Thank you for you excellent service
My second visit. Claudia and her assistant brilliant. Made her examination very clear and good feed back on the condition of my teeth . Thank you. Emma on reception very professional and polite, a credit to your practice Thank you Emma
Great service as normal , with very friendly staff 5*
Misleading website stating nsh welcome but phone up and they are taking nhs. Change your website please.
We registered with this dentist a few years ago but found the lady on the phone to be so rude (I believe may be one of the dentists wives). I didn’t think they were particularly friendly when we visited either so we decided to register elsewhere. I received a reminder today from Pillory Street to say that one of my daughters is two years over due so I telephoned the practice. I explained we never ended up attending as we found the staff to be rude. The lady on the phone offered no apology. Best decision we made was to not attend here after reading other reviews
Absolutely amazing patient care, customer service and extremely caring and knowledgable staff. I was referred by them to have dental extractions done in hospital so even though I didn’t have the work carried out at the practice the aftercare, support and help they gave me was outstanding. Alex was wonderful from the very first visit and explained all of my treatment options and diagnostic imaging with me thoroughly. Steph has been the most attentive and reassuring nurse anyone could ask for following post-op complications. They’ve always found time to help me and I’ll be forever grateful, especially with the added strain of working during a pandemic - what a fabulous team!!
The receptionist is rude and doesn’t listen to what I am attempting to explain. In order to enter an NHS program a simple 10 minute examination is all that is needed for a 5 year old with a medical condition. DENIED....why COVID, but the overweight diabetic who eats poorly and doesn’t brush their teeth is considered a priority because they have a toothache. I can only imagine the lack of ethical and professional care this place would provide. Glad I never visited as I read through other comments. Clearly its we will take the filling NHS payment over the referral.
Pillory Street Dental Practice is located at 50 Pillory St, Nantwich CW5 5BG, UK
You can contact Pillory Street Dental Practice at +44 1270 625412
You can find directions to Pillory Street Dental Practice by following this map link