Pets at Home Swansea

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Reviews

1. Pop Cat ★★★★★

   Employees helped me find Kitten Food when I was struggling to find some. Great customer service!

   almost 3 months ago
2. Shot_3 Shot_3 ★★★★★

   Always had a good experience got to know some staff. Secretly tested the knowledge with aquatics when purchasing some fish. Was pleased with the understanding & depth of knowledge of their advice despite their youth. Always happy to assist the customers

   almost 3 months ago
3. Dyl ★★★★★

   The staff were lovely. Our dog loved it, she must have thought she was in heaven! We managed to stock up on food for the week me and my Mrs were staying over, and our dog enjoyed everything we got!

   almost 7 months ago

1. Martyn Osborne-Walsh ★★★★★

   I have picked up many pets from Pets at Home with no issues or complaints. Staff are very friendly and knowledgeable and who can say now to the 2 gerbils in the pic I have included. The only thing I will ask all who visit is to take some time to look in the adoption section at the back of the store because there are many animals who need a good homes.

   1 year ago
2. Alix Gilpin ★★★★★

   We came in looking to adopt a rabbit to bond with our own, we were served by Luke, who was very well informed on rabbit care and information on the rabbit. He was also very friendly and made sure we understood the responsibility that came with taking on the extra pet. Amazing customer service!

   almost 3 years ago
3. Lauren Gullick ★★★★★

   Came into pets at home swansea looking to buy some fish the staff were very knowledgeable and helpful to me I was around a hour getting everything that I needed for my sons Christmas as he really wanted fish and the staff stayed with me and advised me what I need to do.. great staff didn’t feel rushed or pushed to hurry up so that’s always a positive would recommend coming here is your a newbie to fish!

   almost 3 years ago

1. A M ★★★★★

   Great store with lots to choose from. Love going in and watching the guinea pigs and rabbits! Staff are friendly and knowledgeable.

   almost 3 years ago
2. Kathryn Tomos ★★☆☆☆

   This store is clearly having staffing issues. Have been in twice recently and unable to buy a hamster for the kids as they don’t have “enough of the right staff” to do this. No signs by the small animals to make you aware of this so you end up hanging for ages to speak to someone to just be told that it can’t happen. Last time we were in we were actually directed to a team member who could sell pets but she clearly wasn’t feeling it.

   almost 3 years ago
3. DucaDoc ★★★★★

   It’s lovely shop, fish tanks are clean and fishes look all healthy. Employees so sweet and helpful. Got my tank and decorations and they look amazing.

   almost 3 years ago

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