Peacehaven Leisure Centre

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Reviews

1. Charlie Shergold ★☆☆☆☆

   Gyms alright … when you can use it! 95% of the time there’s a gym class blocking off access to the equipment.. You’ve 3 Boxing bags that are inaccessible every day of the week between 6-8… Not very well thought through

   almost 6 months ago
2. Mike Roberts ★★★★☆

   I have been a member of Wave for a few years ( I live in Telscombe Cliffs) it means you can use Lewes leisure centre and others. They have spent a lot of money updating and increasing the size of the gym ( more than doubled) with new equipment and it’s a huge improvement. The gym staff like Aaron are very helpful and supportive. Yes there is an influx of kids from the nearby school after 3.30 pm but I’ve never had a problem with them. Lots of classes and activities in the other areas.

   almost 6 months ago
3. Jisha George ★☆☆☆☆

   I am writing to express my disappointment with the service my friends and I received at Peacehaven Leisure Centre We had booked Court 1 for playing badminton, as it was the most convenient option for us since we had children with us who could watch from outside through the glass. However, despite the court being free, we were denied access to it. When we requested consideration due to having kids with us, the staff not only ignored our request but also responded rudely. Specifically, we had an unpleasant experience with two staff members, kristy and Emma. Their behavior was unprofessional and unfriendly. On a previous visit, my friend asked them a question, and they ignored it, then laughed while looking at us, which made us feel uncomfortable and disrespected. We have visited many other leisure centres, and usually, staff members are welcoming and helpful. Unfortunately, this was not the case here. While I understand that policies must be followed, basic courtesy and professionalism should always be maintained.

   almost 11 months ago

1. Ross O. ★★★★☆

   Owned by a not for profit group (Wave Leisure). Clean and tidy facilities. The gym isn't massive but has all the machines/weights you would need for resistance or aerobic training. Just plan your visit to avoid the rush hour before and after work. Good value overall. The staff are friendly and helpful.

   almost 2 years ago
2. JAF Fo ★★★☆☆

   Been coming for a year. Unpretentious gym but hardly any staff around these days so you can't get any instructions on the new powerplate for example. One woman this morning jumped on it and tried her best which I wasn't Going to do. Another male said he's normally alone inthe gym.

   almost 2 years ago
3. Marcin ★★★★★

   Small gym with great people, in particular kudos to Tulay, a personal trainer who goes above and beyond to ensure that everyone feels welcome, gets the support they need and really makes the gym the place it is. She's a true gem!

   almost 3 years ago

1. speedypete07 ★★★☆☆

   I went recently to a soft play party followed by a sit down party for the kids in the gym area... The gym area had no heating at all and the temperature was about 15 degrees! Far too cold to be comfortable for small children and adults to be comfortable.... While I understand it is a gym area... It is not on at all to hire it out without any form of heating at all.... and also charge people tor the privilege... Especially as there at least two large conditioning units there which are capable of being switched on for heating ! Yes electricity is expensive now but that is not the problem of the folk who are hiring... I cannot recommend this area to anyone for a similar event in the winter period! What we're you thinking? :(

   almost 3 years ago
2. Emily Davis ★☆☆☆☆

   Big bounce party? More like big disappointment. After spending half an hour setting up and greeting people, I started getting parents and kids saying the bouncy castle didn’t feel right. Wasn’t holding any weight. Next thing I the two random blokes who haven’t said a work to me yet but I had assumed were the “stewards” Are shouting at the kids to get off and it’s deflated completely with 2 children in the back corner. Shouting at ASD children with ear defenders or (obvious much) ask a parent? They spend 10 minutes faffing about behind it, holding the hole closed. I asked one man what was going on and he said “I dunno it’s broken innit” (helpful!) so I investigated myself and said “is this going to take much longer because I’ve paid a lot of money for this” To which he explained he didn’t know what was wrong either. I said well isn’t there a manager around? And off he trots finally to find someone. Eventually, a young woman comes back and manages To fix it after another few minutes. I explain I’m upset that this has been happening for so long to which she says “well they said it’s only been 15 minutes” to which I disagrees and explained that I had to stop play for food shortly abd it’s eaten into over HALF of the playing time. She offers me a FULL REFUND. Didn’t expect full but absolutely half as it’s ruined my time spent with my son. She says I’ll receive an email Monday. I did not. In fact, I didn’t receive an email at all. I emailed them reminding them what they had said. To which I get a s**ty email saying they discussed it with their area manager who said their staff did what they were supposed to and it was rectified in 10 minutes! Wow they just get faster and faster don’t they! Well considering my sons friends mum who I have never met, my own mum, my dad and my husband all heard this woman say I’d get a refund AND say they said 15 minutes, I’d say this company is pretty good at lying by this point. Don’t waste your money on a party here, I wish I’d booked the gymnastics place in newhaven now because it’s just so so much better and the staff are brilliant.

   almost 3 years ago

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