Great end of tenancy cleaners. Good communication and house was spotless. Very good value for the amount of time spent as well. I won’t be moving again for a long time, but I’ll definitely be back if I do!
Avoid, avoid, avoid. We booked this service for a deep clean. No one turned up at the pre-arranged time. No one answered the phone either but after 20 minutes we were able to contact someone via MMS. Due to an error on their side they hadn't arranged the booking. We had to come back 4 hours later to let a single cleaner in at this new time. They were apologetic but it was still a significant inconvenience. Things got worse from there. The 'results' in these photos speak for themselves. Limescale and mould untouched. The oven essentially as it was. Fridge-freezer still dirty. The floors still dirty, clearly not mopped. We sent these to the company who (when they finally replied - see below) agreed "it looks like they didn't touch these". In essence, they seemed to be agreeing that no cleaning was done. They do have a reclean clause but I was unable to contact anyone (once again) to discuss this. In reality, I'm not sure if this would even be a "reclean" as I genuinely can't see what has been cleaned in the first place. As a result we were left cleaning it ourselves. We obviously won't pay maid in time and are trying to get our deposit back. Astonishingly, despite all this maid in time (who only responded when I told them we won't pay) are now threatening to take us through the small claims court to get the money for (not) cleaning the house! I let them know we would be writing this review in the hope that they would see sense but they have called this 'blackmail' in attempt to "ruin" them. I'm afraid their customer service is as poor as their cleaning. Note: they have no refunded me my deposit and are not pursuing me through the small claims court - hence I have doubled the number of stars. However, I post this review as a warning to others. Be aware that all their extensive replies about taking us to court and their policy arrived instantly and are likely pre-written implying this is their usual approach. My advice is not to give in and threaten to write a review, its the only thing that seems to help.
Great service, good communication while booking and after. The team that came were very professional and friendly. They did an outstanding job, for end of tenancy clean. I only booked the day before so was a little hesitant as to what level of cleaning they would do but the total exceeded my expectations. Will definitely use them again. I highly recommend using them.
Booked for end of tenancy clean, great communication and the clean was amazing. Everything was spotless and the oven looked brand new. Our cleaner was super friendly and he worked so hard. I can’t recommend them enough and I would definitely use them again. Thank you Alexandra and the team.
Alexandra and team did an amazing job of cleaning our very grubby house! Communication was great and they were super speedy and efficient for a really reasonable rate – highly recommended.
Thorough, professional and an excellent job done for my end if tenancy cleaning. I highly recommend the service
Alexandra completed our end of tenancy clean. She was thorough, professional and completed the job in one morning. It was easy to book her for the time we wanted, with less than two week’s notice. She advised us on specialist services (carpet cleaning) and arranged this on our behalf. When I visited the property to do a once over, I was so impressed by the level of detail in the clean. Thanks for your help, Alexandra!
Alex was great, very communicative, punctual and professional. I had a last minute request because my house completion happened at the last minute and I had to move quickly. The cleaning was very good and they came early morning to help me. Made my move a little less stressful as I could depend on them. Thank you!
A wonderful experience from the start and a fantastic service. I happily plan to use them again! I emailed Alexandra before the beginning of our first tenancy. I wanted to make sure our apartment was super clean after having moved out, ready for our first tenant. She was lovely and polite and left the place cleaner than I can remember and we are very clean! Very smooth and incredibly professional at a great price. This is a service you can trust to do a great job. Very impressed and highly recommended. Beautiful people. 5 Stars!
Maid in Time End Of Tenancy Cleaning Hove is located at 50 New Church Rd, Brighton and Hove, Hove BN3 4DL, UK
You can contact Maid in Time End Of Tenancy Cleaning Hove at +44 7761 419008
You can find directions to Maid in Time End Of Tenancy Cleaning Hove by following this map link