Charwin Private Clients Norwich

Reviews

1. Charlie McNally ★☆☆☆☆

   At first seemed like a very good company and can 'talk the talk'. Had what I thought was a decent call to go over my situation and my needs which took just under 40 minutes. This led to a number of emails back and forth with certain details etc and seemed to be getting somewhere. Then never heard anything back, I presume they found out there was nothing they could offer. It would have been more professional to at least let me know this, even just a quick email to inform me. I would not recommend this company.

   almost 9 months ago
2. Martin Thacker ★★★★★

   we had an outstanding service from Chawin our situation was very complexed and we had spent a number of years trying to raise the money to pay of an existing mortgage to a lender that had stopped trading about 15 years ago i think we are what you call a mortgage prisoner we had discussed this with about 10 brokers / financial advisers including most of the big names in the industry many of which spent months trying to help us but all eventually failed and then by chance i come across charwin on Facebook and contacted them who allocated a gentleman by the name of Mark Watts to our inquiry, mark i thing must have the patience of a saint as it took about 6 month to work the way thought all the aspects of our situation which included the property structure, our income , incorrect information on my credit file our ages but eventually we have now received an offer from a new lender which is amazing so thank you very much mark and charwin,

   1 year ago
3. Lisa Gomm ★★★★★

   Amazing, Richard is the best , helped me through a stressful time and very knowledgeable and helpful. Can't thank him enough! Dont go anywhere else ! Literally the best company ever !

   1 year ago

1. Craig Robertson ★★★★★

   ⭐️⭐️⭐️⭐️⭐️ Exceptional Customer Service – Above & Beyond! I recently had the pleasure of experiencing truly outstanding customer service at Charwin, and I feel compelled to share my appreciation. From the moment I reached out, Lucy and Dominique provided the most welcoming, professional, and helpful assistance. Every interaction was seamless, and they demonstrated an impressive level of knowledge and efficiency. What stood out most was their attentiveness—they took the time to listen to my situation, offered thoughtful solutions, and ensured that I left completely satisfied. It’s rare to find service that is not only competent but also personable, making the entire experience enjoyable. Lucy and Dominique truly went above and beyond to make sure my needs were met, and I wouldn’t hesitate to recommend Charwin to anyone looking for a mortgage or re-mortgage. Thank you both for your outstanding service!

   1 year ago
2. Ryan ★★★★★

   Rob and James have been absolutely fantastic. The whole process was very smooth and we were kept in the loop at all times. Rob was always there to answer any questions and was always on top of the application. We cannot thank you both for supporting us in securing a mortgage. Highly recommend

   1 year ago
3. Danielle Corbett ★★★★★

   I would like to say a big thank you to Diana and Matthew who went above an beyond to help us get a loan against are house for home improvements, due to covod my partner ended up with a default on his credit which stopped us being able to move house, they where helpful, honest and extremely responsive, they also managed to get us on a new fixed fee on your mortage rate for no charge, thank you so much and I would recommend you time an time over again!!

   almost 5 years ago

1. Julie Scrase ★★★★★

   Im a first time buyer and Charwin were recommended to me by a friend who is very experienced in property. Hayley went above and beyond throughout the entire process, she was so helpful, responsive and supportive and offered such good advice and kind words throughout! Can't recommend highly enough. Thank you Charwin and Hayley!

   almost 5 years ago
2. Suraj p ★★★★★

   We approached Charwin Private clients to assist with second charge mortgage and we have had a geat experience. Our case manager, Lucy Mears-Brooks was brilliant throughout and understood our circumstances. Lucy dealt with our application with patience, keeping us updated throughout the process. Will highly recommend it to anyone looking for a second charge mortgage and will be using their services again.

   almost 5 years ago
3. John Webb ★★★★★

   I have no hesitation in strongly recommending this company. They are professional, helpful, efficient with communications, and focused to produce the desired outcome.

   more 7 years ago

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