No staff around the play areas to make sure basic hygiene rules are being followed by parents, saw parents with shoes on in the baby play area and when I asked them about it (as no staff around to do that ) they became aggressive and rude, found a stainless steel pet washing sink with sharp corners , very dangerous, I believe that hiring young staff with no experience or sense of responsibility towards health and safety is bringing good profits for the owners and dangerous places for our children. Will look elsewhere next time.
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Reviews
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Cosmin Papadopol ★☆☆☆☆
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JT “JT” ★★★☆☆
A pretty average experience. The soft play is good in general, some areas are starting to show some age but its safe and pretty well laid out. The dress up area is good and a nice addition. Food was a let down, took over an hour to arrive which is pretty poor considering its basic food - reasoning was they had a party but there was no mention of the delay.
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Craig Jones (CJsWorld) ★★★★☆
I honestly have no idea how I managed to leave a 1 star review, this was a complete accident. I have changed this now to a 4 star review. I love the set up here, there's lots for the children to do, we have two with a big age gape and there's activities that suit both ages. I especially like the dress up area with all of the themed rooms, the dog groomers was a hit with our youngest. I would highly recommend going if you can. The only reason this wasn't a 5 star review is because of the food service, it was unfortunately very slow, we ordered food for our children at the same time as our friends ordering, our friends were finished long before our children's food was ready and they left to go and play. At this point, our children wanted to go and play as well so they missed out on lunch.
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Tawfiq Rahman ★★★★★
I booked the Space Party Room at the Dunstable branch for my twin boys’ birthday party a month in advance. From the very beginning, I made numerous calls with question after question, and each time the staff were unfailingly helpful and accommodating. We had been worried about having enough time to set up decorations, but to our surprise, everything was beautifully arranged by the staff while we were seated and the children enjoyed the soft play area. I cannot thank the lady who assisted us enough—from welcoming us at reception to helping right through until the guests left. She tidied the room, helped cut the cake, and ensured we didn’t have to lift a finger. You were an absolute star! The room itself was the perfect size for our party of 10 children plus adults. Both the room and play areas were clean and well maintained. The adult food options we ordered—the Veggie Platter (£20) and Pizza Platter (£15)—were delicious, and the children’s meals (nuggets and chips, cooked Halal upon request) were fresh and served with two types of squash and water, all included in the package. We also had a vegan meal for one guest, which was happily accommodated. There is free parking outside with additional overflow parking at the rear. The venue is wheelchair accessible, has an on-site café, and the staff’s exceptional hospitality truly made the day special. Thank you for a wonderful experience—we will certainly be back!
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Alexandra Apetrei ★★★★★
The place is amazing for kids free parking space, well it for buggy or wheelchairs , good price nice people/stuff
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Abdo Abdillahi ★★★★★
Absolutely amazing place for kids activities and fun, lovely and friendly staff will definitely recommend all kids. My love enjoyed coming this lovely place since 2020
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Justyna Jamroga ★★★★★
This is a great place for younger and older kids. Reasonably priced. I was couple times with my kids. Large space for children to play, as well a place for adults to drink coffee or eat something. Great organization of birthday parties. I recommend to everyone.
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Kiran Mahmood ★★★★☆
Kids love it here. We been going over 2 years and items have been stolen! The first time my daughters coat. Second time, my sons brand new spiderman hat/glove/scarf set. Sad times people steal from those who taken their child on a day trip out.
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Alesya Alexandrova ★★★★★
This is a great place. It's reasonably priced and clean. I was visiting few times with kids. Today with white socks and they perfectly clean after a session, which shows they actually clean their floors. It's not a massive place but everything you need. I would say it's more suitable for kids under 8. Large toddler area with swings
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Rodica Gulita ★★★☆☆
Nice party rooms but so many rules. It's not allowed to bring food from outside, not allowed with parents just 4, you can't stick any banners on the wall..in one word you can't do nothing. Expensive and you are not allowed to do anything. It's not wort it..i want to be perfect my son birthday party and my guests to enjoy but here with your rules no.
New Review
FAQs
What is the address of Snakes & Ladders?
Snakes & Ladders is located at Blackburn Rd, Houghton Regis, Dunstable LU5 5BQ, UK
What is the phone number of Snakes & Ladders?
You can contact Snakes & Ladders at +44 1582 660111
How can I get to Snakes & Ladders?
You can find directions to Snakes & Ladders by following this map link