Superdrug Store in Brighton, Brighton and Hove

Reviews

1. simtsum 101 ★☆☆☆☆

   Staff are very hostile and unwelcoming. As someone who ordered for collection online instead of having to look around in that store, I went to go ask if I can collect my order earlier since the website had already told me it was in store. I had already started my sentence with “ I know I’m a bit early” to a staff before I was rudely cut off by another staff member telling me “no” really rudely. She told me I had to wait for another email which I already knew because I am capable of reading and had come to ask if I can pick it up a bit earlier when it was already in store and I had seen they were not serving any customers. But instead they were so hostile and dismissive and didn’t even hear out what I was trying to say, the worst part is she did give it to me earlier so I don’t understand why the attitude was there in the first place. I definitely won’t be returning to this Superdrug because the staff clearly don’t want us in there.

   1 year ago
2. Whoever ★☆☆☆☆

   Rude ,rude and rude.Unhelpful ,unbothered and like you are interrupting a private meeting.Carrying on talking to each other when they can see you waiting. It has happened so many times have now promised myself never to return.

   1 year ago
3. Melanie Hilder ★★★★☆

   I just wanted to leave a review for this Superdrug branch because the team here truly deserves some recognition. I find this store to be the friendliest — you’re always welcomed with a smile, and the staff are consistently kind and helpful. It genuinely makes a difference to be greeted so warmly when you walk through the door. The store itself is always clean and well-organised, with shelves that are neatly stocked, which makes shopping here a breeze. The till staff are lovely too — friendly, efficient, and never rushed, even when it’s busy. Retail workers don’t always get the credit they deserve. They deal with so much pressure behind the scenes, including the tough reality of shoplifting and theft, yet they still show up with great attitudes and professional service. So, a big shout out to the team at Superdrug London Road — thank you for your hard work and for making every visit such a pleasant experience. It doesn’t go unnoticed!

   1 year ago

1. Mackenzie jane ★☆☆☆☆

   ignorant and rude staff. went to get served at the till with 3 items and the lady gave me a filthy look and rolled her eyes. another work came behind the tills. after a few minutes she left the counter. the male worker then served me. a little blown away by how rude the encounter was.

   almost 3 years ago
2. Sylvia W ★★★★★

   Great deals, afro hair products, good range of make products, cold meds, dental hygiene. Help members of staff. Best thing are the deals.

   almost 3 years ago
3. Paul ★★★☆☆

   Some very nice staff here but always feel uncomfortable by the look I get from the security woman on the door. Tough job I know but could be more welcoming!

   almost 4 years ago

1. shaz Park ★★☆☆☆

   It was fine until we got to the tills and the staff member who served my daughter was just outright rude . Because my daughter didnt want the items offered at the till the staff member said "Fine!" Then gave my daughter a dirty look and called the next customer before my daughter could pick up her purchases !

   almost 5 years ago

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