Contacts & Location

📍 Address: 1 Trinity Street, Norwich NR2 2BG, United Kingdom

📞 Phone: +44 1603 626650

🌐 Website: otr-norfolk.org.uk

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Reviews

  1. Andy Taylor ★★★★★

    Off The Record have provided professional and extremely helpful counselling both in respect of marital and individual problems.

  2. Jack ★★★★★

    As a student suffering psychologically under the burden of the work, Off the record helped me more than i can express. My counselor was kind, understanding, nonjudgmental, and friendly and helped me work through the issues i faced. Their policy of pay what you can allowed me to continue with counselling despite a dire financial situation. This place probably saved my life

  3. BrisingerUK TuddersUK ★☆☆☆☆

    The first councillor I saw was an absolute b***h who treated me like everything was my fault (I suffer from chronic depression and anxiety). Luckily the next one was fantastic. However, I had to miss 3 appointments, all of which I phoned them up at least 48 hours before hand. The first was because of food poisoning and the second was because of the flu. The third time I phoned to cancel, I was given a lecture by the person on the other end about missing appointments. I curtly explained that the reason for missing this appointment was because I was rushed into hospital with Pancreatitis and was awaiting emergency surgery to rectify it. I was STILL lectured to with not one "get well soon" or "we're sorry to hear that" In conclusion, the quality of councilling was hit and miss and the staff are rude and up themselves. Try somewhere else.

  1. BrisingerUK ★☆☆☆☆

    The first councillor I saw was an absolute b***h who treated me like everything was my fault (I suffer from chronic depression and anxiety). Luckily the next one was fantastic. However, I had to miss 3 appointments, all of which I phoned them up at least 48 hours before hand. The first was because of food poisoning and the second was because of the flu. The third time I phoned to cancel, I was given a lecture by the person on the other end about missing appointments. I curtly explained that the reason for missing this appointment was because I was rushed into hospital with Pancreatitis and was awaiting emergency surgery to rectify it. I was STILL lectured to with not one "get well soon" or "we're sorry to hear that" In conclusion, the quality of councilling was hit and miss and the staff are rude and up themselves. Try somewhere else.

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FAQs

What is the address of Off The Record?

Off The Record is located at 1 Trinity Street, Norwich NR2 2BG, United Kingdom

What is the phone number of Off The Record?

You can contact Off The Record at +44 1603 626650

How can I get to Off The Record?

You can find directions to Off The Record by following this map link