Tesco Extra Shrewsbury

Reviews

1. Alex Ashton ★☆☆☆☆

   For years as Tesco being favourite store... I went to bed with food ordered for delivery for my breakfast. I awoke to find it had been cancelled. An email saying they weren't capable of delivering any part of my delivery. My shifts are over but now all the shops are shut. My fridge's empty and i can't afford a delivery FU Tesco See me tomorrow to discuss this email or just ignore it; I'll be at Morrisons where I will restock my cupboards and fridge from now on.

   almost 9 months ago
2. Dan Downer ★☆☆☆☆

   Shocking. Asked someone if they would check the back for herbs and the just said no. Asked someone else and the told me not their department. You'd think with the state of the economy that a store would not want to lose customers to other more helpful stores

   almost 9 months ago
3. Paula Dey ★★★★★

   We would like to thank the 2 members of staff that assisted myself and my husband yesterday in the car park of battlefield Shrewsbury. My husband clasped and they came to our aid, I didn't get there names but I think one was a supervisor and the other one was a first aider. They are definitely a credit to your staff . Thank you Paula and Ralph Dey

   almost 10 months ago

1. Dave Shaw ★☆☆☆☆

   This Tesco Petrol station charged me twice for the same petrol claiming that the transaction “didn’t go through” despite me showing the transaction in my banking app and insisted I pay again, so I got charged again and then the employee just shrugged it off. When I went into the accompanying Extra they made me wait for ages without letting me know how long I would need to wait. Abysmal customer service

   almost 11 months ago
2. Elinor Jones ★★★★★

   Tesco extra is my favourite store. Great value products using the clubcard. Well priced cafe to have a break and refreshments.

   almost 3 years ago
3. Ian Harrison ★★☆☆☆

   Surprised and disappointed that this store does not have EV chargers in place yet. 22 and 50 kWhr chargers would be extremely useful when spending 1 hour plus doing a weekly shop and cafe stop. Come on Tesco. You have installed them in the much smaller Welshpool Tesco, albeit lower charge rates.

   almost 3 years ago

1. Yuri Kurtin ★☆☆☆☆

   No words from the store service. A 40-year-old man was not sold beer without a passport. Some sellers have obvious vision or head problems. I visited this store daily for 7 months. After today's incident, perhaps it is worth changing the store.

   almost 3 years ago
2. Lyn Hall ★★★★★

   Had to go shopping on Friday 16 th December the store was very busy by the time I got in one of the checkout cues I realised I would not get through checkout before l had to get my husband to the drs for a vital injection . I found a supervisor who is a lovely lady I explained my situation and bless her she had my trolley load into a cool room so I was able to get husband for his injections on time . I went straight back to store found said lady who told me which cue to join and she went and got my trolley and brought it back to me . I just want to say how very helpful she was considering how Very busy she and the whole staff were . This is the second time Tesco have treated me like l was the most important customer in the store so thank you and keep up the good work

   almost 3 years ago
3. Harry Cordon ★★★★★

   I wanted to give Vikki in the Cafe the recognition she deserves for her hard work. After reviewing this site I would like to report her as the hardest worker here, a little hidden gem of an asset Vikki is. Great rapport with customers. I can easily see her in a higher role. Very well spoken and was surprised the Manager Matt was not moving her up the ladder. Next time I visit I would love to see Vikki in the Cafe in a higher role. Also a special mention to Ben. Very helpful in finding everything I was looking for. Was lovely to meet the Manager Matt today. I will be back in 1 month to see any changes or impact Matt has had on the team. Please ensure the staff I have mentioned get the recognition they deserve I will be returning to do a follow up. Thank you. 5 stars well deserved today.

   almost 4 years ago

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