Wonderful service, fast international delivery and super speedy responses to messages (despite an 11 hour time difference in Australia!). Thank you so much to the Zelley Jewellers team for their help and delivery with the purchase of my to-be wedding ring - it's a beautiful piece! I will definitely be a returning customer βΊοΈ
Contacts & Location
π Address: 35 Saint Giles Street, Norwich NR2 1JN, United Kingdom
π Phone: +44 1603 627347
π Website: zelleyjewellers.co.uk
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Reviews
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Jodie Bolland β β β β β
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Jason Murfitt β β β β β
Recently visited to purchase an Xmas present for my wife and had one of the best experiences of customer service ever. These guys were absolutely fantastic, helpful, knowledgeable and super friendly. No pressure or hassle to push a sale. Couldn't recommend enough!
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Haishan Shi β β β β β
A lovely team and a lovely shop. Our budget was very small for our wedding bands and my engagement ring, but Alistair and his team had lots of ideas and we really love the vintage rings we've chosen. I also appreciated how they gave great advice, as I've not worn jewellery before so I wasn't sure how the fit for the rings should be, and I really valued their help with deciding this. I looked at their website for ages before I visited, but I didn't realise that they have even more items in the shop than listed on their website - definitely go and visit, it's such a beautiful shop!
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Carl Flaxman β β β β β
Couldn't recommend enough. Have paid many visits to this jewellers over the years. Always been looked after very well. A perfect hassle free and calm friendly service by all. (I'm quick to walk out of places if I feel pushed) Includes interesting uncommon pieces you don't find elsewhere. Side note: For those with limited ability parking can be available literally at the front door.
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Gabriella King β β β β β
Zelley Jewellers are always so accommodating and welcoming. They have a beautiful selection of jewellery. I would highly recommend going there and having a look around at all their beautiful items. We bought my husbands wedding band there.
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A Withers β β β β β
I had an excellent experience with Alistair when buying a beautiful vintage ring as a gift. He arranged for it to be personalised using hand engraving, which made it even more special and unique. We were communicating between England and Australia, which is not always easy, but the service was fantastic and he was committed to creating a special piece. Thank you so much Alistair!
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Amanda β β β β β
Thank you so much to Alistair and your great team for all your help with my jewellery pieces. Excellent service and knowledge. Definitely recommended and trusted.
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Beth Aroo β β β β β
I was looking for something special and specific for my daughters 18th birthday. The team assisted me to find just what I wanted, were really quick in helping me out with my queries and my item was carefully sent promptly. I could not have asked for more. A great service.
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Natalija Mijatovic β β β β β
I bought this lovely ring online from Zelley, sight unseen. It was sized, cleaned, polished and shipped within a day, and I received it a week later, half a world away. Amazing service, thank you Callum for being so professional, attentive and reliable. Excellent service!
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carolandV β β β β β
We all read about companies that have perfect sales, but what about the imperfect one where nearly EVERYTHING goes wrong... This review is about such a sale and why I am giving them 5 STARS! There was illness, vacation, an employee shortage, and someone new delivering the jewelry to the Post and losing the tracking?! No matter how many times I wrote them, they responded timely and with a reasonable explanation. After thoroughly searching until their eyeballs gave out, they gave me the news that the tracking was lost. Kindness, empathy, and solution are at least three of the hallmarks of this company and I always felt heard! Also, the custom piece I ordered is EXQUISITE!!! I would purchase again from this company because of their honesty and the quality of their work...you should too!! Caroline, Beverly Hills, CA
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FAQs
What is the address of F. J. Zelley (Norwich)Ltd?
F. J. Zelley (Norwich)Ltd is located at 35 Saint Giles Street, Norwich NR2 1JN, United Kingdom
What is the phone number of F. J. Zelley (Norwich)Ltd?
You can contact F. J. Zelley (Norwich)Ltd at +44 1603 627347
How can I get to F. J. Zelley (Norwich)Ltd?
You can find directions to F. J. Zelley (Norwich)Ltd by following this map link