Excellent service as always! Diane & the team are so helpful & amazing at what they do. Highly recommend for all your holidays
Wow what an experience. I came into store at Hays Travel Bicester and was greeted and assisted by a lovely young lady named Jasmine, she was very knowledgable, and helped with recommendations. She sat there very calm and patient while I explained where I wanted to go, and managed to find me many great deals. She was working alongside a few colleagues who were also amazing and helpful. Will be returning to this store in the future, thank you!
Had a great experience at Hays Travel in Bicester. The girls went above and beyond for me. Highly recommend.
Jasmine from bicester was amazing helping find our holiday.very helpful nothing was too much .highly recommend hays travel thank you jasmine see you soon
Haven't been into the shop but have spoke over the phone... I'm so sorry I can't remember her name but I spoke with such a lovely Irish lady who was so understanding and assuring.. thank you x
Will never book with Hays again. So much stress that was totally unessasary. We booked a 3 night break to Iceland well over a year ago. We pointed out that one date of birth was incorrect and was told it would be changed. Fast forward to all confirmation coming through a few weeks ago and the date was not changed and also a misspelt name, which was our fault. Told we will have to pay £50 to change it all. We had also asked one of the tours to be changed to the Blue Lagoon, which we paid extra for and this also was not changed. No baggage was added so had to do this last minute and all 3 of us ended up sharing one case. Hays agreed to pay for this but we would have to pay and they would refund it.. Still waiting for refund!! I appreciate that the 2 staff members who made the mistakes are no longer there but feel Hays should take responsibility for ruining our break. No compensation has been offered and all communication seems to have stopped. As soon as confirmation came through we did nothing but chase their errors. Terrible service not even worthy of 1 star.
Hays Travel Bicester is located at 18 Crown Walk, Bicester OX26 6HY, UK
You can contact Hays Travel Bicester at +44 1869 906040
You can find directions to Hays Travel Bicester by following this map link