Papa Johns Pizza Pizza Restaurant in Newbury

Reviews

1. Fluffy McFluff ★☆☆☆☆

   First and last time using this place. Where do I start. The App: can't edit an order in the basket even though it's not placed. Have to delete and start again. Took three attempts to pay and no evidence as to whether it had worked without checking my bank for pending payments. Turns out the 'charity donation' box interfered with the payment process. The 'tracker' app ( uber ) said preparing food for more than an hour and never moved past this. My order had vanished completely from the PJ app even though I was still logged on! Service: After an hour I kept trying to call but they kept rejecting my call. Sometimes 'busy' but mostly killing my call. When the pizza did eventually arrive it looked like it had been dropped ( see picture for how it arrived ). Also, it was nearly cold and congealed, I nearly took it back but it was late by then and I was tired and hungry. Seriously, this experience could not have been much worse. If you're deciding e.g. between Domino's and PJs. Don't even think about it. Get Dominos. Also note from the picture they only put toppings on 3/4 of the pizza. And extra toppings are £1.70. For what? Where do they go, inside? There is a big empty ring between the toppings and the crust on all but two slices. Skimpflation at its most obvious.

   1 year ago
2. Kevin Porter ★☆☆☆☆

   "Said" the manager will never go out his way to help out, customer service is very poor. The other employees are absolutely fine and do a 100% job. There are other places to go, hopefully you'll sort this out.

   almost 3 years ago
3. Rob Chivers ★☆☆☆☆

   What happened, Papa John's had usurped Caprino's as the pizza of choice for my family, but tonight it was dreadful, the texture of the dough was all wrong, more like bread than pizza, and the topping had a gap to the crust larger than an adolescent with a growth spurt trousers to shoes. From so good to so bad. Please sort it out guys because the last two pizzas you provided were excellent.

   almost 3 years ago

1. Venus Alfante ★★★★★

   Wow so impressed with Marija! Wishing her all the best and move up quickly as she knows what she is doing....Papa John may provide ingredients but it takes someone special to make it all work and she nailed the stuffed crust, toppings and presentation. There was also a lovely old gentleman working alongside her. Management-- take note of your great employees!

   almost 4 years ago
2. Tobias Abram ★★★☆☆

   Food is good, just don't order custom pizza's I very rarely order takeaway pizza because I live so far from Newbury. I ordered a BBQ chicken pizza with extra vegetables. Went to go pick it up and when I came back to go eat it, it had no BBQ Sauce or Chicken on. I rang up to get a replacement, they were happy to replace it but I have to drive back 25 mins each way to collect a new one. That's too far!! But now I have a 'verbal promise' when I come back I can get a new one. I'm not sure how that works... FYI there special garlic sauce is just really weird looking butter

   almost 5 years ago
3. Anjana Silva ★★★★☆

   A great take away Pizza point in Newbury. We had classic BBQ and Hawaiian pizza (half half) in a stuffed crust. Pizza was delicious.. Wish the pizza had more ingredients in it. It is reasonably sized and worth it. I would recommend this place. Thanks.

   more 7 years ago

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