Domino's Pizza - Derby - Alvaston

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Reviews

1. Av Electrical ★☆☆☆☆

   Domino’s Alvaston – Culinary Chernobyl !!!! Ordering from Domino’s in Alvaston is like playing Russian roulette with your stomach only the gun’s already gone off. The pizza turned up looking like it had survived Pompeii. Charred, collapsed, and somehow still dripping in grease, like it’d been dug out of volcanic ash and basted in engine oil for presentation. It was undercooked, sagging like a wet Sunday newspaper, and so greasy I could’ve wrung it out and used it as a lubricant on a tractor. It was undercooked in places and cremated in others a sort of archaeological exhibit of human failure. One bite and I could taste pure despair. I half expected a ghost of an Italian nanna to appear and apologise for the state of it. Trying to complain was a whole new adventure. Nobody seemed to speak English not even the same language as common sense. I’ve seen more coordination in a field of drunk sheep. Every question I asked was met with a blank stare or a shrug that said, I don’t give a dam. Dominos may call this customer service? but that’s a strech too far. The staff looked like they’d been sentenced to work there by a communist judge from north Korea. They move with the coordination of a malfunctioning animatronic at a haunted fairground jerky, confused, and somehow always in the way. And when you try to talk to them, you get the linguistic grace of a half trained demon trying to order a coffee through a Ouija board. Every word is a struggle, every sentence a small act of suffering. Ordering was like trying to reason with a bored demon. Every response was a shrug, a grunt, or the kind of dead-eyed stare you get from people who’ve truly given up on life and there only comfort was a spoon, lighter with a dusting of herion. I even tried to speak to the manager on the phone, but it was impossible like a game of Satan’s charades. Every sentence came out mangled, every answer a mystery. You could almost hear the infernal laughter in the background, as if Hell itself was running customer service. When I told them the pizza was undercooked, the response was a long silence, followed by something that might have been a sigh or possibly a final breath. At that point, I half expected the box to start whispering, “Join us…” This wasn’t just bad service — it was performance art. Incompetence on a cosmic scale. If beelzebub had seen this place, he’d have added a new circle of Hell called “Customer Support.” Incompetence doesn’t even cover it this was industrial grade stupidity. If NASA had been ran like this Domino’s, the moon landing would’ve ended with the rocket parked in a Tesco car park in Skegness. Honestly, if this is what they call food, then civilisation’s over. Do yourself a favour: if hunger strikes in Alvaston, just eat your own hopes and dreams or wrestle the last bread crumb from an angry sea gull. They’ll be better seasoned, far less greasy and wouldnt be as damaging to your health. So if you ever find yourself near Domino’s Alvaston and feel tempted to order don’t. Just stare into the void for half an hour instead. It’ll be warmer, less greasy, and you might actually learn something about yourself.

   almost 2 months ago
2. Sarah Suggitt ★★☆☆☆

   Pizza nice, once we got it! Delivery driver hadn't got a clue where we were and called us to say we needed to collect from him! We called the shop, sent screenshots and confirmed our address several times. They have delivered previously with no issue. When we requested a new pizza be cooked and we would collect, we were advised to wait a further fee minutes! Driver then called again and finally arrived with tepid food. Not offered discount,or apologies. Took over an hour to travel what should be 6 mins.

   almost 2 months ago
3. Local Lloyd ★★★★★

   Greeted with a smile when I walked in. Ordered by the app, and it was ready in 12 mins, just a large pizza and a large bottle of coke. The coke was nice and cold. The pizza was nice and hot and very tasty, the meter of staff who served me was friendly. Thank you.

   1 year ago

1. Oliver Lambourn ★★☆☆☆

   Ordered a pizza in advance to be collected at quarter past… arrived at quarter past and was told very rudely that it would be 10 minutes…

   almost 3 years ago
2. Kane Rowlett ★☆☆☆☆

   We used to use dominoes on a regular. This store on the last 2 occasions sent some very bad pizzas out emailed them was told some one ring me from the franchise. No one did was told the emailed not received one. Were using papa John's now 5* every time we will try here again some time. It's expensive pizza to go in the bin though.

   almost 3 years ago
3. Scott McSweeney ★☆☆☆☆

   Just ordered 2 pizzas, both with double decadence, and a bottle of fanta. Piizas arrived, both pizzas were wrong, also wrong drink. Rang to complain and they said they were sending out the correct order, waited 45mins more, when it arrived, it was the wrong drink again, only 1 pizza, which was also wrong again but at least it was double decadence, BUT it has no cheese..... basically two dry crusty Naan breads with bbq sauce and ham

   almost 3 years ago

1. Richard Nadin ★☆☆☆☆

   Why are you excluding people who are using cash. Can't believe you as a big franchise are still doing this it is illegal and from this store the lady was quite disrespectful. The pizza was average but if you are going to collect, go to Pappas London road for a 5 star rating.

   almost 3 years ago

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