Came for my birthday meal with my 2 sons, food was excellent!!! Daisy our waitress was friendly and service was excellent from her and the on duty manager a lady with blonde hair. Thankyou.
We came with a large group of us and the whole team have been very accommodating. Nikki led the service for the table and she was so welcoming, friendly and helpful. Couldn’t have asked for a better meal. Food was top notch too.
The food was delicious and the servers were lovely! I had the spinach and ricotta cannelloni, and my friend had the gluten free lentil ragu. They were really good with my friend’s allergy, without making it a big deal and making her feel uncomfortable. The only problem with the evening was that the service was a bit slow and it took a while to flag someone down to get our bill, this might have been because it was a Friday evening though.
Great service from our waitress cora, she was helpful, polite and attentive. Food was a 10 out of 10. Main meal was ready straight after our starters. And for those of us doing dry Jan they have a few 0% options to choose from. Will definitely be going back. The only reason I gave the atmosphere a 3 is because we went in at 1300 and it was quiet
Great service and tasty food. The reason I can only give 3 stars is that the restaurant has a loud and grating drone in the background. We couldn’t work out what was causing it (maybe air con issues?). If we had noticed as soon as we came in we definitely wouldn’t have stayed for the meal. It must annoy the staff worse of all so for their sake I hope they get it fixed.
An OK dining experience. Didn't go in with any expectations and was neither disappointed nor blown away. Decent food, decent service and a decent dessert to finish the meal off. If you've come out of the movie theatre and can't decide where to go for dinner, you could definitely do worse.
Edit.... 31st Oct 21.... I've reduced to a 4 star. Went tonight. Table at 7.30pm. Place was deserted. Only 2 other tables filled as we walked in. Lovely Service straight away. Starters arrived quickly however I didn't enjoy it (which they took off the bill which I didn't ask them to do). Certain items not available on the menu which is understandable due to supply issues which is beyond their control. However, had to wait over half an hour in-between the starter and main course even though the place was empty. They were concentrating more on their just eat orders which I counted 7 drivers coming in and out for deliveries while we were waiting for the main course. The main course was very enjoyable. Also received a voucher via email for a free main course. I love Bella Italia. Been a few times now and I have never had a bad meal. Food is fantastic. Always have calamari as a starter. They have a new menu now and had the meatballs. Meatballs were perfect sized. Small but not to small and plenty of them. Staff are friendly and polite.
Visited Bella Italia in Burton for the first time today, the place was very clean and we were greeted at the door who was very accommodating. We were a group of 7 plus a 2 year old across two seperate tables, the tables were clean and a high chair was given to my Neice. Tap water was given to both of our tables which was nice. Lots of choice the menu but a couple more Vegetarian options would be nice for the pizza / even have a Calzone option too for vegetarians. We could only choose from Margarita and a Fungi Pizza. Everyone tray enjoyed their meals, the children's menu which my Neice had the portions were extremely generous, the pasta i think an adult would be happy with! 3 courses for her for £6 and that includes a refillable drink, very impressed! The dessert part of the meal and waiting for the bill did take a long time, one of the adults wanted to have a dessert but my Neice was given hers way before a menu got to us. Apart from that and the waiting time for the bill it was a nice experience and our server (servers as they changed shift half way through) was very nice!
The interior of the restaurant is cozy, the large space between the tables provides comfort. Marco polo pasta was tasty but dry. I'd love to come back for dessert. Very nice service.
Bella Italia - Burton upon Trent is located at & Leisure Park, Middleway Retail Park, Guild St, Burton upon Trent, Burton-on-Trent DE14 1NQ, UK
You can contact Bella Italia - Burton upon Trent at +44 1283 890185
You can find directions to Bella Italia - Burton upon Trent by following this map link