Subway Restaurant in Derby, Willington

Reviews

1. Debbie Varley ★☆☆☆☆

   Ordered a delivery using Just Eat, but the delivery never arrived. I tried to phone the Subway outlet to ask where the delivery was, but the phone number provided on the website is no longer in use. So I had to drive out to the Subway shop to enquire about the order, but since it was supposed to delivered by Just Eat , they couldn’t do anything. This I understand, but the attitude of the manager was that they couldn’t care less about whether my order had been delivered or not. I wasn’t expecting them to refund the money, but they didn’t even offer to make the sandwiches again.

   almost 8 months ago
2. Dex Fontain ★☆☆☆☆

   DO NOT STOP HERE! Genuinely disgusting, behind the counter was filthy. They were sweeping the counter into the salad, everything cross contaminated. I could see though the doors into the prep area and that was also disgusting. Staff clearly did not care, we got there a few hours before close and the staff were clearly trying to close the shop. Most options were no longer available (or visibly cross contaminated). Claimed the toilet was broken, clearly just didn't want to have to clean it. Very obviously a couple who were closing the shop and seemed annoyed anyone had come in. They also seemed to close up completely after we left despite the shop clearly being listed as open on the door for another few hours (and even later online). The two employees were clearly a couple trying to get out a few hours early. I am actively angry I spent money there and I should have walked out once I had seen the state of it. The cross contamination at this place is blatantly dangerous. Edit: having looked at some previous pictures from other reviews. It's clear this place changes there opening times based seeming on how the staff feel ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯ no point even trying to stop here in the evening.

   almost 10 months ago
3. Ethan ★☆☆☆☆

   Online it says it closes at 2230, in store the sign says 2100, we’ve just left at 1930 and they’ve locked up, when we went in they had packed most the mix ins away as well as all baked goods, the staff made it seem like an inconvenience we were there 1.5 hours before closing and hygiene was not up to par, seen them wiping the boards down with food debris going into the few mix in pots, cross contamination concerns, as well as the only available toilet shut due to the flush not working. Would recommend going anywhere else at this service station.

   almost 10 months ago

1. Tammy Binnie ★★★★★

   Place was small but clean and had sockets at the table for laptop/ phone charging. There was a toilet for customers. Standard Subway portions and options for food. Tasty!

   1 year ago
2. Jody Bunting ★★★★★

   Best Healthy Salads - Great selection of fresh salads in the boxes. Double up protein is such a good value way to get in a high protein lunch. Love the offers on the app for a deal. Lovely location where you can sit outside and enjoy the fresh air. Toilets just over the other side of the car park inside the services. Friendly and professional staff.

   1 year ago
3. Dan Smith ★☆☆☆☆

   Ordered a 12 inch sub via uber for delivery a mile down the road.Still was waiting after an hour and 30...Absolute joke of a place.

   almost 3 years ago

1. Evan Lane ★★★★★

   I went in there today the customer service was absolutely brilliant from a lovely young man called Callum will definitely be coming back

   almost 3 years ago
2. Carole Turner ★☆☆☆☆

   Went for a salad box server was continually coughing no hand in front of mouth no hand washing or change of gloves Disgusting I dont want people coughing germs all over my food so I walked out Wont be going there again Wouldnt give it 1 star either

   almost 3 years ago
3. Patrick Harrison ★★☆☆☆

   One person working on their own. Ran out of the basics like tomatoes and peppers.

   almost 3 years ago

1. Spainy ★★★★★

   Came into the store Wednesday morning, had amazing customer service from a gentleman called cam

   almost 4 years ago

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