Had my MOT and full service here. Everything very simple and there was no upselling. MOT passed with no advisories, will be back
I've been coming here for years. Simon, the manager, is always so friendly and welcoming. He always explains what needs to be fixed on my car, why and the process. I trust him 100% and believe he wants to do the best for his customers. I never feel patronised or taken for a ride, which is really important to me, as a woman. I will not take my car anywhere else. Thanks Simon, you are great!
Easy booking system with reasonable availability for MOT and service that worked for me. Informed during the day of essential work which was conducted. It's a shame there wasn't enough time for them to complete additional recommended work and I wasn't advised on it until I picked up the vehicle at the end of the day
Amazing service and always helpful. The Halfords membership is also amazing for saving money, and the online portal is very easy to navigate, the costs are very clear and easy to arrange bookings.
Have made multiple recent visits for various concerns - if I remember right, it was Michael and Simon who assisted me and they've delivered excellent service each time. One of the issues I came to them with involved my car's dead battery which I was unaware was dead at the time. I managed to get a new battery and have it fitted quite cheaply, and have since had no issues. Highly recommend this garage.
We had trouble paying by card over the phone, a procedure which required us to key in our card number, expiry date and CVV but we could not make this work. On reflection this may have been due to a problem with my iPhone which I am investigating. The car was returned with an empty fuel tank and we did not discover this until the following morning. I think the driver could have drawn attention to this since the delay due to filling up with petrol made me late for my appointment. The email confirming my appointment did not give a booking reference or confirm the time and date of my appointment. Someone called Chloe responded to my Trust Pilot review about this problem and invited me to contact Chloe about this issue. Chloe did not suggest a means for contacting her. This is the second time we have had this problem with Chloe which suggests time needs to be invested in the training of those who are charged with responding to reviews. Having said all this our MOT and service were efficiently and cheaply performed and Simon at Halford’s garage in Winchester was endlessly patient in sorting our payment problem. Well done Simon!
Booked in for my MOT, whole thing took about an hour, got an emailed report to boot, efficient and able to deliver bad news in a slightly less painful way lol.
New tyres fitted by a lovely lad. Nice to be cruising again with new rubber and fresh alignment.
Good service and helpful staff. One negative point was I dropped the van at 8:30am and the MOT wasn't until 2:40pm. I assumed the van would have be ready earlier
Great trustworthy service. Called up, the manager fitted me last minute due to a cancellation,diagnosed the issue with my campervan, explained what they would do to fix it and gave me a full report afterwards. The technician was also very helpful and l felt l could trust my vehicle with the team at the centre plus the charge was very reasonable. Highly recommended.
Halfords Autocentre Winchester is located at St Martins Trading Park, Easton Ln, Winchester SO23 7RJ, UK
You can contact Halfords Autocentre Winchester at +44 1962 865980
You can find directions to Halfords Autocentre Winchester by following this map link