Went to this Tesco this evening with my daughter (12) and friend. Went to buy a redbull on a separate self checkout to my friend and daughter … man comes and asks for ID it checks out, then very rude woman behind the till says to check everyone’s … my daughter is clearly not an adult and didn’t have a form of ID because again she’s a child and I was refused service. I normally wouldn’t mind but the woman’s attitude was vile and unfriendly she made my daughter cry
Contacts & Location
📍 Address: 3-4 Kempshott Lane, Basingstoke RG22 5NZ, United Kingdom
📞 Phone: +44 345 026 9181
🌐 Website: tesco.com
Photos
Reviews
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Caitlin Churchill ★☆☆☆☆
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Michael Freemantle ★☆☆☆☆
Tesco: Kempshott, Buckingham Parade, Basingstoke. The bins outside the entrance to the store have been overflowing for the past two weeks. I reported this to an assistant today (Sat 22/2/2025) and she said she was too busy to empty the bins.
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Shane C ★☆☆☆☆
Stopped using it over a year ago unless an absolute emergency. Bad stock control. Lots of food that has passed its sell by date on many occasions. They always seem to be stacking shelves and cartons / trollies blocking the aisles and causing a general Health and Safety risk! Very badly managed.
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Fran Kiernan ★☆☆☆☆
Today I was charged twice for groceries using my debit card, then told by the cashier that the system required a signature but they do not do signature transactions. Then refused to give me the goods which I had paid for... twice. All I left with was a phone number for a manager how has not responded. Nice welcome back to the UK #Tesco
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Denise Hebborn ★☆☆☆☆
DO NOT USE FOR EVRI I have used this store a handful of times for sending/receiving Evri parcels. Every time has been a pain in the a*se. My partner and I have been 3 times this week alone - the first time their Evri machine wasn’t working so I could collect a parcel but not send one. My partner went a few days later and the machine was still broken - he was told he couldn’t send or collect any parcels, and they didn’t know when the machine would be fixed. I went today and was told “we can’t do anything between 2:30 and 4:30pm because of the school rush” - there was nobody else in the queue! The woman on checkout hurried me on to her manager who said “it’s a head office decision, there’s nothing we can do. There is a sign on the door which says” Another person who was also there to send parcels overheard the conversation and asked why he had been turned away from sending his parcels the other night - the manager said she didn’t know. Staff there are generally passive aggressive, lots of “mms” and smiles which don’t reach the eyes. They couldn’t care less, they just want you gone so you aren’t their problem anymore. I shall attempt to collect my parcels later today, after which I’ll never go there for parcels or shopping again.
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Julie Thomas ★★★★★
Has so much variety and its easy to just pick up a few things when needed..as very convenient as close to school
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Julie Hodgson ★★★★★
Friendly helpful staff, always fully stocked
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Deborah Chapman ★★★★★
Great team member Tracey. Always on the go always smiling and always helpful thank you Tracy. Look after her Tesco's she's a good egg
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Tony Chapman ★★★★★
I am such a regular in this shop; I should have shares but do you know what; I keep going here because I know and feel I will not be disappointed after a long day and will have most of what I want. Good Team working here; go the extra mile for you and sooo friendly. Well done to all you Sarah, Sally and Kevin and the new chap who seems to be settling in well. From Tony's wife Deborah
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FAQs
What is the address of Tesco Express?
Tesco Express is located at 3-4 Kempshott Lane, Basingstoke RG22 5NZ, United Kingdom
What is the phone number of Tesco Express?
You can contact Tesco Express at +44 345 026 9181
How can I get to Tesco Express?
You can find directions to Tesco Express by following this map link